[cisco-voip] UCCX Script Repository Suggestions

[Eric Butcher]

A simple prompt recording script is always useful.  You'd be hard pressed to find a UCCX environment where it isn't.


________________________________
 From: Ryan LaFountain (rlafount) <rlafount at cisco.com>
To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net> 
Sent: Tuesday, July 17, 2012 8:08 AM
Subject: [cisco-voip] UCCX Script Repository Suggestions
 
Hi All, 

As you may be aware, we publish a UCCX script repository on cisco.com
which has a collection of sample UCCX scripts (and design documents) for
use. These serve as examples on how to accomplish common tasks or learn
best practices in UCCX scripting.

The script repository hasn't been officially updated since UCCX 7.0,
although the scripts contained therein can be used on a UCCX 8.x or 9.x
system with either slight tweaks or automatic conversion in a 8.0 or 9.0
editor. 

With the 9.0 release, we're looking to update and refresh the script
repository removing unneeded scripts, modifying those that need updating
and adding scripts.

I wanted to reach out to see what scripts, past what we currently have,
would be useful inclusions in the script repository. This can include
common scripts that you deploy on a regular basis or scripts showcasing
common scripting errors you see in the field.

Please unicast me your suggestions. I'll collect responses and pass them
to the development team as suggested inputs from the community.

Thanks in advance!

Ryan LaFountain
Unified Contact Center
Cisco Services
Direct: +1 919 392 9898
Email: rlafount at cisco.com
Hours: M ­ F 9:00am ­ 5:00pm



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