[cisco-voip] CUE 8.6 - IMAP stopped working

[Gregory Wenzel]

Yea I found that and got a trace going.... but found out that the client is running a c2811 running ios 15 code with a CUE module running 2.3 and their outlook was updated to version 2007 which cco.com says is not supported in this version of CUE. Im running the imap config through cli to see if that makes any sence. I also noticed the group is not imap enabled and no users assigned to that group... it's a mess I have to work though...

Thanks for the input its greatly appreciated.... 

GregW


-----Original Message-----
From: Pavan K [mailto:pav.ccie at gmail.com] 
Sent: Tuesday, June 12, 2012 1:56 PM
To: Gregory Wenzel
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUE 8.6 - IMAP stopped working

Gregory,

Did you try the following from CLI.

===
no trace all
trace imap server
show trace buffer tail
====

On Tue, Jun 12, 2012 at 11:19 AM, Gregory Wenzel <gwenzel at conres.com> wrote:
> I found this command "trace smtpcleint debug all short"
>
>
>
> Im capturing the output, does anyone have experience capturing CUE 
> trace files for SMTP output ?
>
>
>
> ty
>
>
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Gregory 
> Wenzel
> Sent: Tuesday, June 12, 2012 11:50 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] CUE 8.6 - IMAP stopped working
>
>
>
> Working on my clients remote site in UK, users no longer have their vm 
> to email. A month ago they upgraded from exh2003 to exch2007.
>
> I only have Citrix access to cue gui and cli access. I have no way to 
> see the network or sniff it.
>
>
>
> Found:
>
> SMTP is configured
>
> Integrated messaging was not checked. I just turned it on and reloaded cue.
>
>
>
>
>
>
>
> Is there an tool out there I can use to see if the gw is actually 
> sending vm to the smtp address configured.
>
>
>
>
>
> Or is there a debug cmd to see if smtp is getting sent?
>
>
>
> Any help appreciated.
>
>
>
> TIA
>
>
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--
- Pavan

This message w/attachments (message) is solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments, and be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited. 
Unless specifically indicated, this message is not an offer to sell or a solicitation of any products.