[cisco-voip] MGCP gateway not registering to Subscribers
Auralythic
auralythic at gmail.com
Fri Jun 15 18:26:24 EDT 2012
Jason, thanks, will let you know. Gonna find time over the weekend for
this.
We had a DB hiccup last summer where some entries were lost. Don't remember
exactly what happened. I checked into our gateways and it looks like
everything added prior to that hiccup day are registering to the subs.
Everything after are not. Will be looking for DB corruption... joy.
Thank you!
-Diana
On Jun 15, 2012 5:47 PM, "Jason Aarons (AM)" <jason.aarons at dimensiondata.com>
wrote:
> Look in CCMAdmin > gateway > See endpoints > far right does that IP
> address match your bind in IOS? Is your utils dbreplication status happy?
> ****
>
> ** **
>
> Have you tried these after hours? At same time pull callmanager traces
> files. if you don’t see why it’s not registering with other subs you
> should have enough for TAC case.****
>
> ** **
>
> ** **
>
> no logging console****
>
> no logging monitor****
>
> logging buffered debug****
>
> logging buffered 2000000****
>
> !****
>
> Debug ccm-manager ?****
>
> Debug mgcp packets****
>
> !****
>
> U all****
>
> Show log****
>
> !****
>
> No mgcp****
>
> No mgcp bind control source-interface X****
>
> No mgcp bind media source-interface X ****
>
> mgcp****
>
> ** **
>
> Int ser0/0/0****
>
> No isdn bind-l3 ccm-manager****
>
> isdn bind-l3 ccm-manager****
>
> ** **
>
> ** **
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Auralythic
> *Sent:* Friday, June 15, 2012 3:30 PM
> *To:* george.hendrix at l-3com.com
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] MGCP gateway not registering to Subscribers***
> *
>
> ** **
>
> ** **
>
> Sorry guys, have been unable to work this further due to other duties.****
>
> ****
>
> Bill, unfortunately providing the config of the working gateway is not
> going to change anything- both the running-config and the FULL running
> configs are nearly exactly the same between the functioning and
> nonfunctioning gateways. I compared them line by line and verified the only
> differences involve location-specific elements (hostnames, IP addresses,
> etc). There were a couple other differences but the differences do not
> correlate between other functional/nonfunctional gateways. For example, one
> non-registering gateway has h323 bind to G0/0 and one functional gateway
> does not. However, I look at another functional gateway and it does have
> the command. I have yet to find something that correlates.****
>
> ****
>
> I took one of the known working gateways and forced it to register to the
> Publisher and all three Subscribers and it did so successfully.****
>
> ****
>
> So: configs are idential. IOS rev has been ruled out. Model has been ruled
> out. What should I look at next? Could there be switch port config issues
> for the routers that are not registering? The debug clearly shows the
> gateway and callmanager are communicating but for some reason the
> registration is denied on the sub and the router resets to try and register
> to the next sub.****
>
> ****
>
> Is this a replication issue? I *think* the sites with the gateways unable
> to register to the Subs came online after all the ones that are able to
> register to Subs. This would make sense, especially because the error code
> 500 points to "endpoint unknown." So if Publisher replicated the original
> gateways and at one point stopped full replication, well there we go. The
> question then becomes why can we see ALL the gateways but only some of
> their endpoints? If we didn't have fully functional replication, we should
> not see any entry. Unless there is a database issue...****
>
> ****
>
> Thanks for any insight!****
>
> ****
>
> -Diana****
>
> On Thu, Jun 14, 2012 at 12:37 PM, <george.hendrix at l-3com.com> wrote:****
>
> That’s odd that it’s working on one and not the other. I’ve always set
> the redundant hosts command with the secondary and tertiary CCM’s. The ccm
> call agent I always set to the first subscriber I want it to use, not the
> publisher. I have 2 MGCP gateways (IOS 15) configured this way and they
> both are registered to the correct CCM and also show the list correctly .*
> ***
>
> ****
>
> What’s the config of the mgcp gw that’s working?****
>
> ****
>
> Bill Hendrix ****
>
> ****
>
> *From:* Auralythic [mailto:auralythic at gmail.com]
> *Sent:* Thursday, June 14, 2012 12:26 PM
> *To:* Hendrix, George (Bill) @ LSG - STRATIS
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] MGCP gateway not registering to Subscribers***
> *
>
> ****
>
> Bill, after some more detective work I have one gateway now functioning as
> follows:****
>
> ****
>
> ccm-manager redundant-host b.subscriber.com <http://c.subscriber.com/> c
> .subscriber.com <http://b.subscriber.com/>****
>
> mgcp call-agent a.subscriber.com <http://b.subscriber.com/> 2427
> service-type mgcp version 0.1****
>
>
> The above is working on that particular gateway and is what we want to
> have. The running-config for the functional gateway is the same as another
> gateway having the originally described issue. I am now going through the
> "sh run all" for both gateways to try to find a difference in the config. I
> also have to try this gateway against all subs to see if maybe a.sub is
> okay and b.sub is not. I have a feeling all subs are okay as I do recall
> issues with a.sub on what I now know to be the problem gateways.****
>
> ****
>
> Keep 'em coming!****
>
> ****
>
> -Diana****
>
> ****
>
> ****
>
> On Thu, Jun 14, 2012 at 12:12 PM, <george.hendrix at l-3com.com> wrote:****
>
> Try to enter the following:****
>
> ****
>
> ccm-manager redundant-host c.subscriber.com a.publisher.com****
>
> mgcp call-agent b.subscriber.com 2427 service-type mgcp version 0.1****
>
> ****
>
> Bill ****
>
> ****
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Auralythic
> *Sent:* Thursday, June 14, 2012 10:28 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] MGCP gateway not registering to Subscribers****
>
> ****
>
> Good day, all,****
>
> ****
>
> We have a ucm8 cluster with a publisher and three subscribers. All of our
> gateways configured in 8.6.1 (3825s, 3925s) all register normally to the
> publisher but none will register to the subscribers. Hostnames are all
> correct. What should I be looking for? Here is a snippet of the mgcp config:
> ****
>
> ****
>
> ccm-manager redundant-host b.subscriber.com c.subscriber.com
> ccm-manager mgcp
> no ccm-manager fax protocol cisco
> ccm-manager music-on-hold
> ccm-manager config server {IP address of Publisher}
> ccm-manager config
> !
> mgcp
> mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
> mgcp dtmf-relay voip codec all mode nte-gw
> mgcp rtp unreachable timeout 1000 action notify
> mgcp package-capability rtp-package
> mgcp package-capability sst-package
> mgcp package-capability pre-package
> no mgcp package-capability res-package
> no mgcp package-capability fxr-package
> no mgcp timer receive-rtcp
> mgcp timer nse-response t38 250
> mgcp sdp simple
> mgcp fax rate 9600
> mgcp fax t38 inhibit
> mgcp bind control source-interface GigabitEthernet0/0
> mgcp bind media source-interface GigabitEthernet0/0
> !
> mgcp profile default****
>
> ****
>
> ---------------------------------------****
>
> And a sh ccm-man****
>
> ****
>
> Priority Status Host
> ============================================================
> Primary Registered a.publisher.com {IP Address}****
>
> First Backup Backup Ready b.subscriber.com {IP Address}****
>
> Second Backup Backup Ready c.subscriber.com {IP Address}****
>
> Current active Call Manager: {a.publisher.com IP Address}****
>
> Backhaul/Redundant link port: 2428
> Failover Interval: 30 seconds
> Keepalive Interval: 15 seconds
> Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last failover time: 09:35:20 edt Jun 14 2012 from (
> a.publisher.com IP Address)
> Last switchback time: 09:34:44 edt Jun 14 2012 from (
> a.subscriber.com IP Address)
> Switchback mode: Graceful
> MGCP Fallback mode: Not Selected
> Last MGCP Fallback start time: None
> Last MGCP Fallback end time: None
> MGCP Download Tones: Disabled
> TFTP retry count to shut Ports: 2 ****
>
> Configuration Auto-Download Information
> =======================================
> Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
> Last config-downloaded:00:00:00
> Current state: Waiting for commands
> Configuration Download statistics:
> Download Attempted : 2
> Download Successful : 2
> Download Failed : 0
> TFTP Download Failed : 0
> Configuration Attempted : 1
> Configuration Successful : 1
> Configuration Failed(Parsing): 0
> Configuration Failed(config) : 0
> Last config download command: New Registration
> FAX mode: disable
> Configuration Error History:****
>
> ****
>
> -------------------------------------****
>
> Any help and points to the right direction are appreciated. Obviously, we
> want them to register to the subs and fail to another sub or the pub.****
>
> ****
>
> Thank you,****
>
> ****
>
> -Diana****
>
> ****
>
>
>
>
> itevomcid ****
>
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