[cisco-voip] MGCP gateway not registering to Subscribers
Auralythic
auralythic at gmail.com
Mon Jun 18 11:35:15 EDT 2012
We had a database replication issue. We resolved it and the gateways are
successfully registering to the subscribers.
Thanks, all!
-Diana
On Fri, Jun 15, 2012 at 10:14 PM, <george.hendrix at l-3com.com> wrote:
> That was one thing I was wondering if you were having, DB issues. I had
> an issue in old CCM 4.2 days (windows of course) where the DB was stuck
> with a config for a phone. I could delete and re-add the phone and it
> still wouldn’t work correctly (kept receiving calls from a pickup group
> that it was not assigned to). I had to fix the DB issue to resolve it.***
> *
>
> ** **
>
> Bill Hendrix ****
>
> ** **
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Auralythic
> *Sent:* Friday, June 15, 2012 6:26 PM
> *To:* Jason Aarons (AM)
>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] MGCP gateway not registering to Subscribers***
> *
>
> ** **
>
> Jason, thanks, will let you know. Gonna find time over the weekend for
> this. ** **
>
> We had a DB hiccup last summer where some entries were lost. Don't
> remember exactly what happened. I checked into our gateways and it looks
> like everything added prior to that hiccup day are registering to the subs.
> Everything after are not. Will be looking for DB corruption... joy.****
>
> Thank you!****
>
> -Diana****
>
> On Jun 15, 2012 5:47 PM, "Jason Aarons (AM)" <
> jason.aarons at dimensiondata.com> wrote:****
>
> Look in CCMAdmin > gateway > See endpoints > far right does that IP
> address match your bind in IOS? Is your utils dbreplication status happy?
> ****
>
> ****
>
> Have you tried these after hours? At same time pull callmanager traces
> files. if you don’t see why it’s not registering with other subs you
> should have enough for TAC case.****
>
> ****
>
> ****
>
> no logging console****
>
> no logging monitor****
>
> logging buffered debug****
>
> logging buffered 2000000****
>
> !****
>
> Debug ccm-manager ?****
>
> Debug mgcp packets****
>
> !****
>
> U all****
>
> Show log****
>
> !****
>
> No mgcp****
>
> No mgcp bind control source-interface X****
>
> No mgcp bind media source-interface X ****
>
> mgcp****
>
> ****
>
> Int ser0/0/0****
>
> No isdn bind-l3 ccm-manager****
>
> isdn bind-l3 ccm-manager****
>
> ****
>
> ****
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Auralythic
> *Sent:* Friday, June 15, 2012 3:30 PM
> *To:* george.hendrix at l-3com.com
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] MGCP gateway not registering to Subscribers***
> *
>
> ****
>
> ****
>
> Sorry guys, have been unable to work this further due to other duties.****
>
> ****
>
> Bill, unfortunately providing the config of the working gateway is not
> going to change anything- both the running-config and the FULL running
> configs are nearly exactly the same between the functioning and
> nonfunctioning gateways. I compared them line by line and verified the only
> differences involve location-specific elements (hostnames, IP addresses,
> etc). There were a couple other differences but the differences do not
> correlate between other functional/nonfunctional gateways. For example, one
> non-registering gateway has h323 bind to G0/0 and one functional gateway
> does not. However, I look at another functional gateway and it does have
> the command. I have yet to find something that correlates.****
>
> ****
>
> I took one of the known working gateways and forced it to register to the
> Publisher and all three Subscribers and it did so successfully.****
>
> ****
>
> So: configs are idential. IOS rev has been ruled out. Model has been ruled
> out. What should I look at next? Could there be switch port config issues
> for the routers that are not registering? The debug clearly shows the
> gateway and callmanager are communicating but for some reason the
> registration is denied on the sub and the router resets to try and register
> to the next sub.****
>
> ****
>
> Is this a replication issue? I *think* the sites with the gateways unable
> to register to the Subs came online after all the ones that are able to
> register to Subs. This would make sense, especially because the error code
> 500 points to "endpoint unknown." So if Publisher replicated the original
> gateways and at one point stopped full replication, well there we go. The
> question then becomes why can we see ALL the gateways but only some of
> their endpoints? If we didn't have fully functional replication, we should
> not see any entry. Unless there is a database issue...****
>
> ****
>
> Thanks for any insight!****
>
> ****
>
> -Diana****
>
> On Thu, Jun 14, 2012 at 12:37 PM, <george.hendrix at l-3com.com> wrote:****
>
> That’s odd that it’s working on one and not the other. I’ve always set
> the redundant hosts command with the secondary and tertiary CCM’s. The ccm
> call agent I always set to the first subscriber I want it to use, not the
> publisher. I have 2 MGCP gateways (IOS 15) configured this way and they
> both are registered to the correct CCM and also show the list correctly .*
> ***
>
> ****
>
> What’s the config of the mgcp gw that’s working?****
>
> ****
>
> Bill Hendrix ****
>
> ****
>
> *From:* Auralythic [mailto:auralythic at gmail.com]
> *Sent:* Thursday, June 14, 2012 12:26 PM
> *To:* Hendrix, George (Bill) @ LSG - STRATIS
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] MGCP gateway not registering to Subscribers***
> *
>
> ****
>
> Bill, after some more detective work I have one gateway now functioning as
> follows:****
>
> ****
>
> ccm-manager redundant-host b.subscriber.com <http://c.subscriber.com/> c
> .subscriber.com <http://b.subscriber.com/>****
>
> mgcp call-agent a.subscriber.com <http://b.subscriber.com/> 2427
> service-type mgcp version 0.1****
>
>
> The above is working on that particular gateway and is what we want to
> have. The running-config for the functional gateway is the same as another
> gateway having the originally described issue. I am now going through the
> "sh run all" for both gateways to try to find a difference in the config. I
> also have to try this gateway against all subs to see if maybe a.sub is
> okay and b.sub is not. I have a feeling all subs are okay as I do recall
> issues with a.sub on what I now know to be the problem gateways.****
>
> ****
>
> Keep 'em coming!****
>
> ****
>
> -Diana****
>
> ****
>
> ****
>
> On Thu, Jun 14, 2012 at 12:12 PM, <george.hendrix at l-3com.com> wrote:****
>
> Try to enter the following:****
>
> ****
>
> ccm-manager redundant-host c.subscriber.com a.publisher.com****
>
> mgcp call-agent b.subscriber.com 2427 service-type mgcp version 0.1****
>
> ****
>
> Bill ****
>
> ****
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Auralythic
> *Sent:* Thursday, June 14, 2012 10:28 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] MGCP gateway not registering to Subscribers****
>
> ****
>
> Good day, all,****
>
> ****
>
> We have a ucm8 cluster with a publisher and three subscribers. All of our
> gateways configured in 8.6.1 (3825s, 3925s) all register normally to the
> publisher but none will register to the subscribers. Hostnames are all
> correct. What should I be looking for? Here is a snippet of the mgcp config:
> ****
>
> ****
>
> ccm-manager redundant-host b.subscriber.com c.subscriber.com
> ccm-manager mgcp
> no ccm-manager fax protocol cisco
> ccm-manager music-on-hold
> ccm-manager config server {IP address of Publisher}
> ccm-manager config
> !
> mgcp
> mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
> mgcp dtmf-relay voip codec all mode nte-gw
> mgcp rtp unreachable timeout 1000 action notify
> mgcp package-capability rtp-package
> mgcp package-capability sst-package
> mgcp package-capability pre-package
> no mgcp package-capability res-package
> no mgcp package-capability fxr-package
> no mgcp timer receive-rtcp
> mgcp timer nse-response t38 250
> mgcp sdp simple
> mgcp fax rate 9600
> mgcp fax t38 inhibit
> mgcp bind control source-interface GigabitEthernet0/0
> mgcp bind media source-interface GigabitEthernet0/0
> !
> mgcp profile default****
>
> ****
>
> ---------------------------------------****
>
> And a sh ccm-man****
>
> ****
>
> Priority Status Host
> ============================================================
> Primary Registered a.publisher.com {IP Address}****
>
> First Backup Backup Ready b.subscriber.com {IP Address}****
>
> Second Backup Backup Ready c.subscriber.com {IP Address}****
>
> Current active Call Manager: {a.publisher.com IP Address}****
>
> Backhaul/Redundant link port: 2428
> Failover Interval: 30 seconds
> Keepalive Interval: 15 seconds
> Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last failover time: 09:35:20 edt Jun 14 2012 from (
> a.publisher.com IP Address)
> Last switchback time: 09:34:44 edt Jun 14 2012 from (
> a.subscriber.com IP Address)
> Switchback mode: Graceful
> MGCP Fallback mode: Not Selected
> Last MGCP Fallback start time: None
> Last MGCP Fallback end time: None
> MGCP Download Tones: Disabled
> TFTP retry count to shut Ports: 2 ****
>
> Configuration Auto-Download Information
> =======================================
> Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
> Last config-downloaded:00:00:00
> Current state: Waiting for commands
> Configuration Download statistics:
> Download Attempted : 2
> Download Successful : 2
> Download Failed : 0
> TFTP Download Failed : 0
> Configuration Attempted : 1
> Configuration Successful : 1
> Configuration Failed(Parsing): 0
> Configuration Failed(config) : 0
> Last config download command: New Registration
> FAX mode: disable
> Configuration Error History:****
>
> ****
>
> -------------------------------------****
>
> Any help and points to the right direction are appreciated. Obviously, we
> want them to register to the subs and fail to another sub or the pub.****
>
> ****
>
> Thank you,****
>
> ****
>
> -Diana****
>
> ****
>
>
>
>
> itevomcid ****
>
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