[cisco-voip] 9.3.1 Firmware is out for 8961/99X1 Phones

Thu Jun 21 15:09:38 EDT 2012

I ended up loading the files again and restarting TFTP again and it took this time... weird but I've seen it before

Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>

From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Thursday, June 21, 2012 1:54 PM
To: Matthew Loraditch
Cc: Lelio Fulgenzi; Cisco VOIP
Subject: Re: [cisco-voip] 9.3.1 Firmware is out for 8961/99X1 Phones

I was able to upgrade a 9971 here with the file from cisco.com<http://cisco.com> with no issues.
I'd go back and check the md5 on your downloaded file.

When I manually download the .loads file (in binary mode) this is the md5 I get.
rratliff-mac:Downloads rratliff$ md5 sip9971.9-3-1-33.loads
MD5 (sip9971.9-3-1-33.loads) = 8b0e6610c6a5e2a721ce63c4009668eb

-Ryan

On Jun 21, 2012, at 11:49 AM, Matthew Loraditch wrote:

And deeper in the logs:

 0906 NOT 08:41:40.121327 SECD: -verifySignedFile(): RSA decr of sig failed
0907 NOT 08:41:40.121395 SECD: -verifyImg:** verify with secondary key failed **
0908 NOT 08:41:40.121467 SECD: -SFA_SGN_VFY_F_4: sgn verify file failed [/tmp/sip9971.9-3-1-33.loads], errclass [8], errcode [15] [signature failed]

Did someone post a bad file?

Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>

From: Matthew Loraditch
Sent: Thursday, June 21, 2012 11:46 AM
To: 'Lelio Fulgenzi'; Ryan Ratliff
Cc: Cisco VOIP
Subject: RE: [cisco-voip] 9.3.1 Firmware is out for 8961/99X1 Phones

So this is interesting, been waiting for this so trying it out on my test phone and getting this:
9:46:08a DeviceImageDownloadFailure DeviceName=SEPD0574CF627A3 IPAddress=X.X.X.X Method=3FailureReason=2 Active=sip9971.9-2-4-19 Inactive=sip9971.9-2-2 FailedLoadId=sip9971.9-3-1-33 Server=X.X.X.X

Phone itself says just upgrade failed

I then tried it on another cluster and same thing...  I have only installed the load, not the device pack. The way I am reading things the DevPack is only required if I want those features that are only contained therein. Have I missed something? I shouldn't need to restart for a phone load install. I installed on both servers in the clusters and then restarted TFTP...

Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]<mailto:[mailto:lelio at uoguelph.ca]>
Sent: Thursday, June 21, 2012 10:38 AM
To: Ryan Ratliff
Cc: Cisco VOIP; Matthew Loraditch
Subject: Re: [cisco-voip] 9.3.1 Firmware is out for 8961/99X1 Phones

That's great Ryan. Separating them out like that will really help.

Also, for us non-partners, here's the URL without the partner directory:

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/firmware/9_3_1/release_notes/P567_BK_RCEC20BC_00_rn-9_3_1-8961-9951-9971.html

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)
________________________________
From: "Ryan Ratliff" <rratliff at cisco.com<mailto:rratliff at cisco.com>>
To: "Matthew Loraditch" <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>>
Cc: "Cisco VOIP" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Sent: Thursday, June 21, 2012 10:35:16 AM
Subject: Re: [cisco-voip] 9.3.1 Firmware is out for 8961/99X1 Phones

For folks reading this take note of the two sections of new and changed features.  We usually get lots of customers asking why they can't use a given feature because the devpack isn't out yet that enables the UCM side of the feature.  Hopefully this breakdown will clarify which features will work out of the box and which you need to update UCM for.

There is also a new device pack compatibility matrix to help you see when the devpack that goes with each phone firmware will be available (or if it is).  Note this hasn't caught up to the 9.3(1) releases yet.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html

-Ryan

On Jun 21, 2012, at 9:17 AM, Matthew Loraditch wrote:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cuipph/9971_9951_8961/firmware/9_3_1/release_notes/P567_BK_RCEC20BC_00_rn-9_3_1-8961-9951-9971.html
Many changes and enhancements, the team was really excited about this release at Cisco Live

Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#%21/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>

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