[cisco-voip] ccmuser & end-user guides

[Ryan Ratliff]

Nope, no way to remove the URL and it looks to be an issue with the 6900 and 8945 as well.  Please open a TAC SR so a bug can be filed to address this.  I tested it in 8.6 and both are broken.

Thanks!

-Ryan

On Jun 21, 2012, at 5:24 PM, Ovidiu Popa wrote:

Follow-up question (I'm sure the answer is negative but I'll try it anyway): Any chance we can disable those URL's ? Thanks.

On 21/Jun/12 9:46 PM, Ryan Ratliff wrote:
> 
> If you replace the '86' in the filename with '85' does it find the file?  I think it's odd that an 8.5 CUCM would link to an 8.6 doc.
> 
> -Ryan
> 
> On Jun 21, 2012, at 3:19 PM, Ovidiu Popa wrote:
> 
> This is what I have
> 
> Active Master Version: 8.5.1.13900-5
> Active Version Installed Software Options: 
> cm-locale-fr_FR-8.5.1.2100-1.cop
> cm-locale-combined_network-8.5.1.2100-1.cop
> 
> Regards,
> Ovidiu
> 
> On 21/Jun/12 7:54 PM, Ryan Ratliff wrote:
>> 
>> What version of the French locale is installed on that server?
>> 
>> -Ryan
>> 
>> On Jun 21, 2012, at 10:37 AM, Ovidiu Popa wrote:
>> 
>> Thanks Ryan
>> 
>> I must be hitting a bug as the link is not working for 6941 users on 8.5.1.13900-5. You are right the link is localized. 
>> Too bad that we cannot replace the default files, I was kind of hoping to be able to fix this myself...
>> 
>> Regards,
>> Ovidiu
>> 
>> 
>> 
>> HTTP Status 404 - /PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu86.pdf 
>> 
>> type: Status report 
>> 
>> message: /PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu86.pdf 
>> 
>> description: The requested resource (/PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu86.pdf) is not available. 
>> 
>> 
>> 
>> On Thu, Jun 21, 2012 at 4:27 PM, Ryan Ratliff <rratliff at cisco.com> wrote:
>> The User Guides for phones are updated with each UCM version.  I do believe they are localized and no, you cannot replace them with customized files.
>> 
>> -Ryan
>> 
>> On Jun 20, 2012, at 12:54 PM, Ovidiu Popa wrote:
>> 
>> Hello everyone
>> 
>> The ccmuser page has a link to an end-user guide (pdf file). My questions:
>> - are these pdf guides updated wih every cop.sgn firmware upgrade?
>> - is localization applied to the file i.e. if the user has his language changed will the link follow that configuration?
>> - can we replace the default files with our customized versions and if yes how?
>> 
>> Thank for your input.
>> 
>> Regards,
>> Ovidiu
>> 
>> 
>> 
>> 
>> 
>> 
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>> 
>> 
>> 
>> 
> 
> 


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