[cisco-voip] Calling Party Number not showing up on some carriers sets (most of the time)

[Lelio Fulgenzi]

OK. Well, this is odd. The call from the PBX is definitely populating the calling party information, which is why calls are showing up on Rogers phones. This is where calls from the IP sets are not doing this. But conversely, calls from the IP sets having the called party information populated, but the PBX calls do not. Strange! OK, not that strange, it's probably how the PBX is marking calls. 

Well, at least it provides a reasoning behind the difference. 

Thanks all.... 



Mar 2 13:32:51: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x0003 
Bearer Capability i = 0x8090A2 
Standard = CCITT 
Transfer Capability = Speech 
Transfer Mode = Circuit 
Transfer Rate = 64 kbit/s 
Channel ID i = 0xE9808397 
Exclusive, Interface 0, Channel 23 
Display i = 0xB1, 'Lelio Fulgenzi' 
Calling Party Number i = 0x0081, '519<snip>' 
Plan:Unknown, Type:Unknown 
Called Party Number i = 0xA1, '1226 <snip> ' 
Plan:ISDN, Type:National 
Locking Shift to Codeset 5 
Codeset 5 IE 0x41 i = 0x84890100000000 

Mar 2 14:13:03: ISDN Se0/1/0:23 Q931: TX -> SETUP pd = 8 callref = 0x0860 
Bearer Capability i = 0x8090A2 
Standard = CCITT 
Transfer Capability = Speech 
Transfer Mode = Circuit 
Transfer Rate = 64 kbit/s 
Channel ID i = 0xE9808396 
Exclusive, Interface 0, Channel 22 
Calling Party Number i = 0x2183, '519 <snip> ' 
Plan:ISDN, Type:National 
Called Party Number i = 0x80, '1226 <snip> ' 
Plan:Unknown, Type:Unknown 
Locking Shift to Codeset 5 
Codeset 5 IE 0x41 i = 0x84890100000000 











--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
To: "Mike Olivere" <mikeeo at msn.com> 
Cc: "cisco-voip" <cisco-voip at puck.nether.net> 
Sent: Friday, March 2, 2012 12:24:27 PM 
Subject: Re: [cisco-voip] Calling Party Number not showing up on some carriers sets (most of the time) 


I'd like to try out this debug q931 stuff... 

I can push calls out to a particular 3845 gateway. 

Is debugging q931 stuff process intensive? 

Is "debug isdn q931" all I need? 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Mike Olivere" <mikeeo at msn.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "cisco-voip" <cisco-voip at puck.nether.net> 
Sent: Thursday, March 1, 2012 3:29:33 PM 
Subject: Re: [cisco-voip] Calling Party Number not showing up on some carriers sets (most of the time) 



Did you debug q931 and compare legacy pbx to cisco cm outputs? 



Sent from my iPhone 

On Mar 1, 2012, at 3:24 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 







OK, here's a weird one. 

We have had complaints about calls from our campus showing up as Unknown to a certain (Rogers) carrier. 

I've done some testing and can replicate the problem using different phones, different gateways, different telco providers (Telus, Bell), etc. All show the same results. Unknown to Rogers customers, but the correct number to other carrier customers (Bell). 

The one anomaly is when an outbound call is placed from one of our legacy PBX phones which are connected to our Cisco system via T1/PRI. Calls from these phones have the correct calling party number displayed on Rogers clients phones. 

I've tried to replicate (albeit one at a time) any difference between the call routing from the HiCom vs the IP phone and no difference in the outcome. 

Anybody have any clue what might be causing this? 

My first thought is that it is a Rogers issue, but the fact that we are sending the number out for a particular group of users and it works fine has me thinking. Could the calls be marked slightly differently and this difference is not recognized by Rogers? 

The problem only started happening a few months ago. 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 





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