[cisco-voip] ASA Phone-Proxy, CUCM 7.1(5b)SU4, and 7921/7925

Wes Sisk wsisk at cisco.com
Tue Mar 27 13:13:24 EDT 2012


sounds like a timing issue.  historically when turning on debugs works around a problem the underlying reason is that debugs slow down processing sufficiently to mask the race condition.

one tidbit does come to mind here - tftp retransmits.  The tftp server on cucm has very limited retransmits, like maybe one.

when TFTP fails what do debugs, packet captures, or ccm TFTP server traces show?

/wes

On Mar 26, 2012, at 2:36 PM, c3voip wrote:

I have upgraded from CUCM 7.1(2a) to CUCM 7.1(5b)SU4 without any issues, but now I am having issues loading firmware to my 7921 and 7925 wifi phones through my ASA5520 with the Phone Proxy feature. 
 
Here comes the curveball, if I turn on phone-proxy tftp debugs on the ASA everything works normally, but nothing has changed on the ASA so why should this allow tftp to work?
 
I have taken packet captures from both sides of the ASA, without the debug turned on, and the wifi phone just looks like it stops ACK’ing the tftp packets.
 
 
Does anyone else have a setup similar to mine or has anyone experienced anything like this?
 
Thanks,
-C
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