[cisco-voip] Cisco Unified Call Manager ver. 7.1.5 Extension Mobility Question

[Balk, David]

Check to make sure the User Device Profile is also subscribed to the extension mobility service.

David Balk
Network Analyst II
Northwestern Memorial Hospital
541 North Fairbanks
Chicago, Illinois 60611
Office: 312.926.2642
Pager: 312.921.9460

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Collopy, Alan
Sent: Wednesday, March 28, 2012 1:33 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Cisco Unified Call Manager ver. 7.1.5 Extension Mobility Question

Hello,

        We have several users that use Extension Mobility.   We are experiencing an issue with a few users, and it may be a device setting, etc.  Not too sure.  When they press "services" on their phone, they log into extension mobility okay.  When they are done, the "logout" option is not there, so the user cannot log out of Extension Mobility.
        Am I missing something on their device setup?

Thank you,
Alan




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