[cisco-voip] CUWL and UCS activation

Erick Wellnitz ewellnitzvoip at gmail.com
Wed May 9 16:23:24 EDT 2012


I think I found the UCSS for our existing CCX...

So I guess a big nevermind is in order for now.

On Wed, May 9, 2012 at 3:00 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>wrote:

> Let's finish it off this time....
>
> On Wed, May 9, 2012 at 2:59 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>wrote:
>
>> Now that I have Unity/Connection straightened out it's time for UCCX.
>>
>> I'm trying ot figure out the best way to go about this.  I currently have
>> CCX 7.x enhanced with HA.  The only thing on contract are the agent seats.
>> We have CCX standard (new install) with CUWL but we need HA.
>>
>> Messy, right?  I don't think buying
>>
>> *CCX-85-UPG-LIC *
>>
>> *            CCX85-85U-S-E-S1 *
>>
>> *and *
>>
>> *CCX-85-ADDON-LIC *
>>
>> *CCX-85-A-EHA-LIC *
>>
>
> I don't think buying these is going to go over well.
>
>>
>>
>> On Wed, May 9, 2012 at 2:27 PM, Ted Nugent <tednugent73 at gmail.com> wrote:
>>
>>> yes
>>>
>>> On Wed, May 9, 2012 at 2:48 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>wrote:
>>>
>>>> This brings up another interesting question.
>>>>
>>>> We have Unity 5.x HA with 224 ports (seems a bit odd but that's what
>>>> the system says).  Will we still need to order the HA license when
>>>> migrating to Connection and VMWare?
>>>>
>>>>  On Tue, May 8, 2012 at 12:55 PM, Ted Nugent <tednugent73 at gmail.com>wrote:
>>>>
>>>>> You'll need to order the Unity to Unity Connection migration via PUT.
>>>>> Once you get that you will take your old Unity license files send them to
>>>>> licensing at cisco.com (say a prayer, perhaps sacrafice a goat or
>>>>> chicken or something to appease the Cisco licensing gods), give them the
>>>>> new MAC address and the PAK for the Unity to Unity Connection migration,
>>>>> they may also ask for the SO# for the upgrade/migration so have that handy
>>>>> and they should send you back the migrated Unity licenses and the Unity
>>>>> Connection migration license which enables the Unity licenses on Unity
>>>>> Connection.
>>>>>
>>>>> Depending on the number of port you had on the old system or if you
>>>>> need an HA server you will probably want to order these $0 upgrades or
>>>>> something similar.
>>>>>
>>>>>  Product Description
>>>>> L-UNITYCN8-LIC-UPG Unity Connection 8.x, SW Feature License Add-ons
>>>>> L-UNCN8-ADD-PORT Unity Connection 8.x Add Ports
>>>>> L-UNCN8-HA-VMWARE Unity Connection 8.x HA for VMWare - eDelivery
>>>>> L-UNITYCN8-HA-PAK Unity Connection 8.x HA PAK
>>>>> L-UNITYCN8-PAK Unity Connection 8.x PAK
>>>>>
>>>>>
>>>>>
>>>>> On Tue, May 8, 2012 at 12:44 PM, Erick Wellnitz <
>>>>> ewellnitzvoip at gmail.com> wrote:
>>>>>
>>>>>> Only items related to unity/unity connection are:
>>>>>>
>>>>>> UWL-UPG-CM+UTY-PRO
>>>>>>
>>>>>> No pak for unity.
>>>>>>
>>>>>> With that said, once I activate the UCSS paks I should be able to
>>>>>> migrate from Unity to Connection, correct?
>>>>>>
>>>>>>  On Mon, May 7, 2012 at 4:09 PM, Matthew Loraditch <
>>>>>> MLoraditch at heliontechnologies.com> wrote:
>>>>>>
>>>>>>>  If you got CUWL there should be a connection PAK if you look at
>>>>>>> your order detail one of the line items under the master CUWL part should
>>>>>>> have been said PAK
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Matthew G. Loraditch - CCVP, CCNA, CCDA
>>>>>>>
>>>>>>> 1965 Greenspring Drive
>>>>>>> Timonium, MD 21093
>>>>>>>
>>>>>>> voice. 410.252.8830
>>>>>>> fax.  410.252.9284
>>>>>>>
>>>>>>> Twitter <http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>
>>>>>>> | Website <http://www.heliontechnologies.com/>  |  Email Support<support at heliontechnologies.com?subject=Technical%20Support%20Request>
>>>>>>>  ------------------------------
>>>>>>> *From:* cisco-voip-bounces at puck.nether.net [
>>>>>>> cisco-voip-bounces at puck.nether.net] on behalf of Erick Wellnitz [
>>>>>>> ewellnitzvoip at gmail.com]
>>>>>>> *Sent:* Monday, May 07, 2012 3:59 PM
>>>>>>> *To:* Buchanan, James
>>>>>>> *Cc:* cisco-voip
>>>>>>> *Subject:* Re: [cisco-voip] CUWL and UCS activation
>>>>>>>
>>>>>>>  Okay...second question and I know these are probably fairly basic
>>>>>>> but as my first project at this firm I need to make sure I get it right.
>>>>>>>
>>>>>>> I have PAKs for everything (CUCM, SME, CUP, MeetingPlace) except for
>>>>>>> Connection.  Is this normal?   Do I even need a PAK for Connection or are
>>>>>>> the server licenses available by default on install and I jsut need to add
>>>>>>> the user/mailbox licenses?
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, May 7, 2012 at 2:43 PM, Buchanan, James <
>>>>>>> jbuchanan at presidio.com> wrote:
>>>>>>>
>>>>>>>>  On this, I’ve always simply entered the ESW contract number and
>>>>>>>> have had no problems accessing the software.****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> *James Buchanan*|* UC Technology Manager *| *Presidio South *|*Presidio Networked Solutions
>>>>>>>> *****
>>>>>>>>
>>>>>>>> *12 Cadillac Dr Ste 130 Brentwood, TN 37027 *|* **
>>>>>>>> jbuchanan at presidio.com***
>>>>>>>>
>>>>>>>> *D: 615-866-5729* | *F:615-866-5781*  *www.presidio.com*<http://www.presidio.com/>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>>>>>>>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Erick Wellnitz
>>>>>>>> *Sent:* Monday, May 07, 2012 2:37 PM
>>>>>>>> *To:* cisco-voip
>>>>>>>> *Subject:* [cisco-voip] CUWL and UCS activation****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> So, I was handed a box and told 'figure it out'.****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> Purchased for version 8.0 and none of the PAKs have been used.****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> Here is what I'm a bit fuzzy on:  It asks for all kinds of
>>>>>>>> information when trying to activate the UCSS PAK(s).  We're installing on
>>>>>>>> VMWare but we're going directly to 8.6.  I guess my question is:***
>>>>>>>> *
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> Do I need to enter anything in the two boxes related to system
>>>>>>>> setup?****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> Description of purchased software tied to the software subscription.
>>>>>>>> ****
>>>>>>>>
>>>>>>>> Description of purchased software tied to the software subscription.
>>>>>>>> ****
>>>>>>>>
>>>>>>>> "IF CCM 5.0, Unity, Unity Connection, MeetingPlace or MeetingPlace
>>>>>>>> Express, enter the MAC address of the software system tied to this
>>>>>>>> subscription"****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> "If any other Voice product, describe your system configuration,
>>>>>>>> date initially purchased and any other identifying information that you
>>>>>>>> have available"****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> I understand that once this is activated, I can request the 8.6 kit
>>>>>>>> from PUT.****
>>>>>>>>
>>>>>>>> *This message w/attachments (message) is intended solely for the
>>>>>>>> use of the intended recipient and may contain information that is
>>>>>>>> privileged, confidential or proprietary. If you are not an intended
>>>>>>>> recipient, please notify the sender, and then please delete and destroy all
>>>>>>>> copies and attachments.  Please be advised that any review or dissemination
>>>>>>>> of, or the taking of any action in reliance on, the information contained
>>>>>>>> in or attached to this message is prohibited.*****
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> cisco-voip mailing list
>>>>>> cisco-voip at puck.nether.net
>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>
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