[cisco-voip] RTMT question - Does anyone know if it's possible to filter or customise the "calls active" view to limit it to certain DNs ??

[Wes Sisk]

what is processing the "0"?

If Unity I believe there are reports there.

If the 0 initiates a redirect that is processed by CUCM then the redirect should appear in CUCM CDR's with identifying information in one of:
origmediatransportaddress_ip
originalcalledpartynumber
lastredirectdn
originalcalledpartynumberpartition
lastredirectdnpartition
origcallterminationonbehalfof
origcalledpartyredirectonbehalfof
lastredirectredirectonbehalfof
origcalledpartyredirectreason
lastredirectredirectreason
joinonbehalfof


Regards,
Wes


On May 14, 2012, at 9:02 AM, Tim Reimers wrote:

I’ve got a need to watch calls coming in a gateway, which can be done with commands on the router.
Then, I want to watch and see how many of those calls are showing up on a DN which is shared across several phones.
(this allows me to see how many calls people are pressing “0” and talking to someone about, vs simply listening to a menu and finding info, hanging up)
 
Any ideas?

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