[cisco-voip] ISDN PRI: Service/Option not available, unspecified

[Ted Nugent]

Appears to be a telco issue, I would get your provider on the line and find
out what they are seeing on their end

http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml

82

No route to specified network

The ISDN exchange receives a request to route the call through an
unrecognized intermediate network.

This cause indicates that the equipment receives a request to route the
call through a particular transit network. However, the equipment does not
recognize the network.

The equipment that sends this cause does not recognize the transit network
due to one of these reasons:

   -

   The transit network does not exist.
   -

   The transit network exists, but does not serve the equipment that sends
   this cause.

This cause is supported on a network-dependent basis.

BF

Service/option not available, unspecified

The network or remote equipment cannot provide the service option that the
user requests, due to an unspecified reason. A subscription problem can
cause this issue.

On Wed, May 16, 2012 at 2:39 PM, Dave Wolgast <dwolgas1 at rochester.rr.com>wrote:

> When we try 800 toll-free numbers from a new customer site in Puerto Rico,
> we get the following (Calling and Called party numbers masked by me):
>
> 001378: May 16 15:26:41.878: ISDN Se0/1/0:23 Q931: Applying typeplan for
> sw-type 0xD is 0x2 0x1, Calling num 787XXXXXXX
> 001379: May 16 15:26:41.882: ISDN Se0/1/0:23 Q931: Sending SETUP  callref
> = 0x00B0 callID = 0x8031 switch = primary-ni interface = User
> 001380: May 16 15:26:41.882: ISDN Se0/1/0:23 Q931: TX -> SETUP pd = 8
>  callref = 0x00B0
>         Bearer Capability i = 0x8090A2
>                 Standard = CCITT
>                 Transfer Capability = Speech
>                 Transfer Mode = Circuit
>                 Transfer Rate = 64 kbit/s
>         Channel ID i = 0xA98383
>                 Exclusive, Channel 3
>         Calling Party Number i = 0x2181, '787XXXXXXX'
>                 Plan:ISDN, Type:National
>         Called Party Number i = 0x80, '1800XXXXXXX'
>                 Plan:Unknown, Type:Unknown
> 001381: May 16 15:26:41.946: ISDN Se0/1/0:23 Q931: RX <- CALL_PROC pd = 8
>  callref = 0x80B0
>         Channel ID i = 0xA98383
>                 Exclusive, Channel 3
> 001382: May 16 15:26:43.054: ISDN Se0/1/0:23 Q931: RX <- PROGRESS pd = 8
>  callref = 0x80B0
>         Cause i = 0x82BF - Service/option not available, unspecified
>         Progress Ind i = 0x8488 - In-band info or appropriate now
> available
> 001383: May 16 15:26:46.742: ISDN Se0/1/0:23 Q931: TX -> DISCONNECT pd = 8
>  callref = 0x00B0
>         Cause i = 0x8090 - Normal call clearing
> 001384: May 16 15:26:46.778: ISDN Se0/1/0:23 Q931: RX <- RELEASE pd = 8
>  callref = 0x80B0
> 001385: May 16 15:26:46.782: ISDN Se0/1/0:23 Q931: TX -> RELEASE_COMP pd =
> 8  callref = 0x00B0
>
> It seems to happen with any 800 number we send, but does not seem to be
> happening with 877 or 866 numbers. The toll free numbers chosen seem to be
> accessible from other landlines in Puerto Rico.
>
> Any advice is appreciated.
>
> --
> Dave Wolgast
> Livonia, NY
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20120516/e0dc9cd1/attachment.html>