[cisco-voip] Call routing based on holidays in CUCM

[george.hendrix at l-3com.com]

Yeah, I was thinking that also.  It's not UCCX, but I did figure out a way to do it.

In CUCM Time/Day and schedules, the day/year takes precedence over time/day/week.  It's not UCCX, but it will work.  I will just have to put duplicates of the holidays (1 for no hours assigned to the one schedule and another with the work hours assigned to the other schedule).  Not the best setup, but it works.

-Bill


From: Scott Voll [mailto:svoll.voip at gmail.com]
Sent: Wednesday, May 23, 2012 10:34 AM
To: Hendrix, George (Bill) @ LSG - STRATIS
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call routing based on holidays in CUCM

Nothing native in CM that I know of.

UC or UCCX would be the two that I believe you can do this with.

Scott
On Tue, May 22, 2012 at 7:49 PM, <george.hendrix at l-3com.com<mailto:george.hendrix at l-3com.com>> wrote:
Hello all,

  I was wondering if anyone could tell me if there is a way route calls in CUCM based on holidays.  I know that I can set hours and days for partitions to active or not, but nothing for holidays.  I am pretty sure this something I would need to use Unity Connection to do.  Is this correct?

CUCM and Unity conection versions 8.5

Thanks,
Bill Hendrix


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