[cisco-voip] Hide external phone mask from displaying on phone?

[Jason Aarons (AM)]

I second the request for the External Phone Numbers Mask to have another field calling it the External Phone Number Mask Line Label so you can display whatever you want at tope of phone yet still have a external mask.

CME can do this, why not CallManager?




From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Adam Piasecki
Sent: Thursday, May 24, 2012 5:41 PM
To: Erick Wellnitz
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Hide external phone mask from displaying on phone?



We actually have a CER, and after looking into it, it's not setup the way it should be. In anycase it looks like CER will solve my problem, just will need to setup 400 erl's, and 400 route patterns for 911 so the PSAP can get the correct ANI for every room.

I still think Cisco should have this as an option as i can think of other reasons you wouldn't want to display the phone number mask on the phone.

Thanks!
Adam


On Thu, May 24, 2012 at 5:08 PM, Erick Wellnitz <ewellnitzvoip at gmail.com<mailto:ewellnitzvoip at gmail.com>> wrote:
It costs a bit but CER might fit the bill.  You could then set the external number mask to the main number and CER would send the correct number to the PSAP for callback.

Just a thought.

On Thu, May 24, 2012 at 3:55 PM, Adam Piasecki <apiasecki at gmail.com<mailto:apiasecki at gmail.com>> wrote:
Yes, we have Hospitality System that integrates with call manager, and it displays the name of the guest on the line label. Regardless i don't want the guests to see they have a PSTN routable number directly routed to the phone.

Adam
On Thu, May 24, 2012 at 4:51 PM, Erick Wellnitz <ewellnitzvoip at gmail.com<mailto:ewellnitzvoip at gmail.com>> wrote:
Is there a reason the extension can't be displayed in the line text label?
On Thu, May 24, 2012 at 3:14 PM, Adam Piasecki <apiasecki at gmail.com<mailto:apiasecki at gmail.com>> wrote:
>From what i can tell this is not possible, i was hoping this was fixed in CM8.

I have a hotel, and I need the external phone number mask for e-911 for like 400 rooms. That works fine, but it displays on the top of the phone and they can't tell what extension they are. Is Cisco planning on fixing this?

Thanks,
Adam
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