[cisco-voip] post TAC case survey questions

[Lelio Fulgenzi]

does anyone have access to those 5 or 6 questions asked on the post TAC case survey? 

we're looking at doing something similar with our service tickets and we just wanted a starting point. 

thanks! 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


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