[cisco-voip] buying Cisco equipment from the 'Internet - how to get it on SmartNet/SASU

[Lelio Fulgenzi]

Thanks Mike, 

Is there no 're-certification' process of any kind? Even if I have to send the units to Cisco? We're between a rock and a hard place here, and I'm just trying to find a way to bridge us between now and upgrading these routers. 

Lelio 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Mike Wilusz (miwilusz)" <miwilusz at cisco.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, "Erick" <ewellnitzvoip at gmail.com> 
Cc: "Cisco VoIPoE List" <cisco-voip at puck.nether.net> 
Sent: Tuesday, October 2, 2012 8:47:47 AM 
Subject: RE: [cisco-voip] buying Cisco equipment from the 'Internet - how to get it on SmartNet/SASU 




Lelio, 



The only supported way to purchased used Cisco equipment is through a Cisco Authorized Reseller. There are MANY companies that are not authorized that will sell used equipment and their own branded SmartNet, but this will not give you TAC support, nor access to software upgrades. 



-mike 





From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi 
Sent: Monday, October 01, 2012 4:53 PM 
To: Erick 
Cc: Cisco VoIPoE List 
Subject: Re: [cisco-voip] buying Cisco equipment from the 'Internet - how to get it on SmartNet/SASU 




I guess I could always ask for the serial numbers first and go through some process of checking that they are valid? I know they could counterfeit serial numbers as well, but there should be some tracking in place as who owned it last. hmmmmm 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----


From: "Erick" <ewellnitzvoip at gmail.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "Cisco VoIPoE List" <cisco-voip at puck.nether.net> 
Sent: Monday, October 1, 2012 4:50:23 PM 
Subject: Re: [cisco-voip] buying Cisco equipment from the 'Internet - how to get it on SmartNet/SASU 


A few years back i ran across a company that went that route and ended up with counterfeit products. 



Beware buying from unknown sources for production use. 



On Oct 1, 2012, at 2:20 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 






Unfortunately, our AIM-CUE modules don't support CUE v8.6.4 which is the required version to integrate with CUCM v9.0. An AIM2-CUE would work, but they're EOS and there are no refurb's in stock at Cisco. 

Has anyone had any luck buying off internet based resellers (new/used) and getting these components on a valid SmarNet/SASU contract. 

This is really only a stopgap measure for us to bridge until we upgrade our 3945s to 3945s sometime in the next couple of years. 

ATTN Resellers: I have no problem if you want to contact me via EMAIL with comments. You can even include availability and pricing for the components mentioned. If you can sell SASU as part of the deal, please mention this. NOTE: This is for budgetary purposes only and no commitment to purchase is made or implied. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 






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