[cisco-voip] E.164 support in UCCX ?

Nate VanMaren VanMarenNP at ldschurch.org
Sun Oct 7 12:00:53 EDT 2012


>From the release notes for 9:
Unsupported Configurations for Agent Phones:
Use of characters other than the numerals 0-9 in the Unified CCX extension of an agent.

UCCX still does not support +E.164 agent extension.  But hey, who is still expecting UCCX to actually be something different than it was 10 years ago.

-Nate

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Saturday, October 06, 2012 4:54 AM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] E.164 support in UCCX ?

Is having CallManager lines with \+1904XXXYYYY supported fully by UCCX ?  If so what version of UCCX started E164 support?  Should it be in the UCCX release notes that E164 is supported?

I see CAD E164 was fixed CSCtg90305 with 8.5.1SU3


Lastly I can run UCCX 9.0(1) with CallManager 8.6(2a)SU2 or CallManager 9.0(1).   I'm currently planning to run it with 8.6(2a)SU2, and upgrade CallManager later.


http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf
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