[cisco-voip] E.164 support in UCCX ?
Nate VanMaren
VanMarenNP at ldschurch.org
Sun Oct 7 12:00:53 EDT 2012
>From the release notes for 9:
Unsupported Configurations for Agent Phones:
Use of characters other than the numerals 0-9 in the Unified CCX extension of an agent.
UCCX still does not support +E.164 agent extension. But hey, who is still expecting UCCX to actually be something different than it was 10 years ago.
-Nate
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Saturday, October 06, 2012 4:54 AM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] E.164 support in UCCX ?
Is having CallManager lines with \+1904XXXYYYY supported fully by UCCX ? If so what version of UCCX started E164 support? Should it be in the UCCX release notes that E164 is supported?
I see CAD E164 was fixed CSCtg90305 with 8.5.1SU3
Lastly I can run UCCX 9.0(1) with CallManager 8.6(2a)SU2 or CallManager 9.0(1). I'm currently planning to run it with 8.6(2a)SU2, and upgrade CallManager later.
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf
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