[cisco-voip] Fax receiving issue

[Ryan Ratliff]

The entire Setup is missing, which is where the bearer cap that they are sending you would be displayed.

> *Oct  9 18:33:33.903: ISDN Se0/1/0:23 Q931: TX -> DISCONNECT pd = 8  callref = 0x8001
>         Cause i = 0x80C1 - Bearer capability not implemented

-Ryan

On Oct 9, 2012, at 3:05 PM, "Buchanan, James" <jbuchanan at presidio.com> wrote:


Your debug doesn’t seem to indicate an inbound DNIS from your carrier. Can you get the carrier to trap the call on their end and tell you what they are sending you?
 


James Buchanan | Sr. Network Engineer
Presidio | www.presidio.com
12 Cadillac Drive Suite 130, Brentwood, TN 37027
D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 | jbuchanan at presidio.com











Follow us:




From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Bob Fronk
Sent: Tuesday, October 09, 2012 8:25 PM
To: 'cisco-voip at puck.nether.net'
Subject: [cisco-voip] Fax receiving issue
 
CUCM=6.1.2.1
Router is 2851 with  IOS c2800nm-adventerprisek9-mz.124-24.T4
 
We have several DID numbers on a PRI that point to our Esker Fax software via CUCM (Trunk).  This has all been working fine for a very long time.
 
Today, or sometime over the weekend, something changed (not on our end) and now any sending faxes get a fast busy when calling any of our fax DID numbers.
 
ISDN q931 debug shows =
 
*Oct  9 18:33:32.851: ISDN Se0/1/0:23 Q931: TX -> CALL_PROC pd = 8  callref = 0x8001
        Channel ID i = 0xA98381
                Exclusive, Channel 1
*Oct  9 18:33:32.855: ISDN Se0/1/0:23 Q931: TX -> ALERTING pd = 8  callref = 0x8001
        Progress Ind i = 0x8088 - In-band info or appropriate now available
*Oct  9 18:33:33.091: ISDN Se0/1/0:23 Q931: TX -> CONNECT pd = 8  callref = 0x8001
        Display i = 'FAX'
*Oct  9 18:33:33.123: ISDN Se0/1/0:23 Q931: RX <- CONNECT_ACK pd = 8  callref = 0x0001
*Oct  9 18:33:33.903: ISDN Se0/1/0:23 Q931: TX -> DISCONNECT pd = 8  callref = 0x8001
        Cause i = 0x80C1 - Bearer capability not implemented
*Oct  9 18:33:33.939: ISDN Se0/1/0:23 Q931: RX <- RELEASE pd = 8  callref = 0x0001
        Cause i = 0x82C1 - Bearer capability not implemented
*Oct  9 18:33:34.067: ISDN Se0/1/0:23 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x8001
 
Since the call never connects, there are no fax relay t30 debugs to show.
 
The PRI provider wants to know what we changed, and we changed nothing.  Something on their end must have been changed, but I do now know what direction to send them in. 
 
I appreciate any input
 
Bob



This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20121009/36a8ae99/attachment.html>