[cisco-voip] ATA Call Pickup Group or something else?
Madziarczyk, Jonathan
jmad at cityofevanston.org
Tue Oct 23 10:46:41 EDT 2012
I'm trying to figure out what technology I should be using, since there
seem to be a couple of ways to do different parts of this.
Call Manager 6.1
Department Main Number: 5555
Phone A: 7965 sccp
Phone B: Analog on ATA sccp
The Scenario is, 2 phones A & B want to be able to pick up when someone
calls 5555. They also want to be able to put the call on Hold and allow
the other phone to be able to pick up the call.
It seems as if it could be as simple as just putting the same extension
on both phones and learning the codes for an analog phone to put a call
on hold and take off of hold for the same line.
Or it seems like a call pickup group might also be needed.
Ideas? Can phone B pickup a call that phone A put on hold?
Thanks!
JM
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