[cisco-voip] 9971 VisualVoicemail fails Cisco_VisualVoicemail238.jar

Jason Aarons (AM) jason.aarons at dimensiondata.com
Thu Sep 20 22:41:18 EDT 2012 

I'll likely pull tac in and see if we can debug something, this is a nice to have feature....

Enhancement for E164
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/release/notes/901cucrn.html#wp1562242

Visual Voicemail on the 8961 and the 99xx IP series phone supports E.164 formatted extensions allowing users to view, listen, compose, forward, delete, and respond to voice messages. In addition, the users can sign in with "+" prefix numbers to their Visual Voicemail.
The E.164 formatted numbers are supported for 89xx and 99xx IP series phones. The 79xx series IP phones do not support the "+" character and the Visual Voicemail functionality.

From: Nate VanMaren [mailto:VanMarenNP at ldschurch.org]
Sent: Thursday, September 20, 2012 10:35 PM
To: Jason Aarons (AM); cisco-voip (cisco-voip at puck.nether.net)
Subject: RE: 9971 VisualVoicemail fails Cisco_VisualVoicemail238.jar


Try it without a +E.164, that's the only time I've seen VVM die, but that was supposed to be fixed in 8.6 something.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Thursday, September 20, 2012 5:04 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] 9971 VisualVoicemail fails Cisco_VisualVoicemail238.jar

Unity Connection 9.0.1 with 9971 running 9.3.1.33

I press the Visual Voicemail button and screen shows downloading latest verison, the a pop-up box

Application Not Available
Unable to open application.
Please try again later. If it
Continues to fail, contact your
Administrator.
OK.


Phone console logs report

03.455985  CVM-createAppData: [thread=installer MQThread][class=InstallerModule][function=InstallerModule::createAppData] Error while reading MIDlet Suite VisualVoicemail ( MIDlet Suite not Installed)
8699 WRN 16:58:03.458085  CVM-InstallerModule.Invalid Url: [thread=installer MQThread][class=cip.midp.midletsuite.InstallerModule][function=propertyChanged] Invalid Url(/midlets/VisualVoicemail/VisualVoicemail.jad?call_connect_delay=1000&log_level=info&voicemail_server=uc01-pub.jaarons.local(,specified for a MidletSuite
8700 NOT 16:58:04.005685  CVM-SessionUIModel.updateSessionList(): [thread=AWT-EventQueue-0][class=cip.sessionui.s] idle=true
8701 NOT 16:58:04.005832  CVM-SessionUIModel.updateSessionList(): [thread=AWT-EventQueue-0][class=cip.sessionui.s] idle=true
8702 NOT 16:58:04.005931  CVM-SessionUIModel.updateSessionList(): [thread=AWT-EventQueue-0][class=cip.sessionui.s] idle=true
8703 NOT 16:58:04.006018  CVM-SessionUIModel.updateSessionList(): [thread=AWT-EventQueue-0][class=cip.sessionui.s] idle=true
8704 NOT 16:58:23.820255  CVM-userio.Trace: [thread=AWT-EventQueue-0][class=cip.userio.InputManager] [TR]-----KeyEvent = Key:Messages (PRESSED)
8705 NOT 16:58:23.820411  CVM-userio.Trace: [thread=AWT-EventQueue-0][class=cip.userio.InputManager] [TR] InputManager current focus component-->cip.sessionui.d.a$c
8706 NOT 16:58:23.838805  CVM- MIDletAppFactory - func createAppData - installModule = null
8707 NOT 16:58:23.848841  CVM-MIDletAppFactory - func createAppData - appData = null
8708 NOT 16:58:23.848985  CVM-MIDletAppFactory - func createAppData - appData = cip.app.aw at 359bf93d<mailto:cip.app.aw at 359bf93d>
8709 ERR 16:58:23.883484  CVM-: [thread=messages MQThread][class=cip.msg.Messages] URL : device.settings.config.messagesurl
8710 NOT 16:58:23.894437  CVM-SessionUIModel.cancelCurrentFeatures: [thread=ApplicationManagerThread][class=cip.sessionui.s] [TR] child cancelled=false
8711 NOT 16:58:24.303517  CVM-SessionUIModel.updateSessionList(): [thread=AWT-EventQueue-0][class=cip.sessionui.s] idle=true
8712 NOT 16:58:24.303663  CVM-userio.Trace: [thread=AWT-EventQueue-0][class=cip.userio.InputManager] [TR] InputManager current focus component-->cip.sessionui.d.a$c
8713 NOT 16:58:25.368295  CVM-printMemoryStatus: [thread=AWT-EventQueue-0][class=cip.app.G4ApplicationManager] MEMORY UPDATE -- Max Memory: 16777216, usedSoFar: 5155184, Free: 11622032
8714 NOT 16:58:25.368443  CVM-appLaunchRequest: [thread=AWT-EventQueue-0][class=cip.app.G4ApplicationManager] Creating application module - Cisco/VisualVoicemail
8715 ERR 16:58:25.608397  CVM-4:58:25p|java.net.MalformedURLException: no protocol: /midlets/VisualVoicemail/VisualVoicemail.jad?call_connect_delay=1000&log_level=info&voicemail_server=uc01-pub.jaarons.local
               at java.net.URL.<init>(Ljava/net/URL;Ljava/lang/String;Ljava/net/URLStreamHandler;)V(Compiled Method)(Unknown Source)
               at java.net.URL.<init>(Ljava/net/URL;Ljava/lang/String;)V(Compiled Method)(Unknown Source)
               at java.net.URL.<init>(Ljava/lang/String;)V(Unknown Source)
               at cip.midp.midletsuite.InstallerModule.a(Ljava/lang/String;)Z(Unknown Source)
               at cip.midp.midletsuite.InstallerModule.a(Lcip/srvc/c;Lcip/midp/midletsuite/l;)V(Unknown Source)
               at cip.midp.midletsuite.b$b.a(Lcip/midp/midletsuite/b;Lcip/sys/y;)V(Unknown Source)
               at cip.midp.midletsuite.b$b.sinkMessage(Lcip/sys/y;)V(Unknown Source)
               at cip.sys.m.sinkMessage(Lcip/sys/y;)V(Unknown Source)
               at cip.sys.z.a(Lcip/sys/z$a;)Ljava/lang/Throwable;(Unknown Source)
               at cip.sys.z.b()V(Unknown Source)
               at cip.sys.l.run()V(Unknown Source)
               at java.lang.Thread.startup(Z)V(Unknown Sour
8716 ERR 16:58:25.608773  CVM-ce)
8717 WRN 16:58:25.609593  CVM-InstallerModule.CANNOT install midletsuite-either not a provisoned midletsuite or load not DEV load: [thread=installer MQThread][class=cip.midp.midletsuite.InstallerModule][function=installMIDletSuite] InstallerModule::installMIDletSuite--(CANNOT install midletsuite(),since it is either not a provisoned midletsuite or load not DEV load))
8718 NOT 16:58:25.999924  CVM-initializeSuite: [thread=Cisco/VisualVoicemail MQThread][class=class cip.midp.midletsuite.r][function=initializeSuite] Error opening /usr/local/flash0/RMS/appdb/Cisco_VisualVoicemail238.jar : java.util.zip.ZipException: No such file or directory
8719 ERR 16:58:26.002494  CVM-4:58:26p|java.lang.RuntimeException: Unable to initialize MIDlet suite
               at cip.midp.midletsuite.r.<init>(Ljava/lang/String;)V(Unknown Source)
               at cip.app.bn.a(Z)Lcip/comp/az;(Unknown Source)
               at cip.app.bn.a(ILcip/cfg/XmlServiceObject;)V(Unknown Source)
               at cip.midp.midletsuite.l$b.a(Lcip/midp/midletsuite/l;Lcip/sys/y;)V(Unknown Source)
               at cip.midp.midletsuite.l$b.sinkMessage(Lcip/sys/y;)V(Unknown Source)
               at cip.sys.m.sinkMessage(Lcip/sys/y;)V(Unknown Source)
               at cip.sys.z.a(Lcip/sys/z$a;)Ljava/lang/Throwable;(Unknown Source)
               at cip.sys.z.b()V(Unknown Source)
               at cip.sys.l.run()V(Unknown Source)
               at java.lang.Thread.startup(Z)V(Unknown Source)
8720 WRN 16:58:26.003054  CVM-openMIDletSuite: [thread=Cisco/VisualVoicemail MQThread][class=MIDletSuiteLauncher][function=openMIDletSuite] Error while creating Suite Runner/usr/local/flash0/RMS/appdb/Cisco_VisualVoicemail238.jar
8721 NOT 16:58:27.664737  CVM-Softkey is Released over : [thread=AWT-EventQueue-0][class=cip.app.n] OK
8722 NOT 16:58:27.861052  CVM-Focus Base is class cip.comp.bh
8723 NOT 16:58:32.258988  CVM-Select returned
8724 NOT 16:58:32.869993  CVM-Select returned
8725 NOT 16:58:32.912576  CVM-Calling enable listening for incoming http connections
8726 NOT 16:58:36.223329  CVM-Select returned



itevomcid
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