[cisco-voip] External calls not able to transfer

Jimmy Thomas jimmyvoip at gmail.com
Mon Apr 1 15:12:43 EDT 2013


All,
 I've the following issue with a customer of mine. The CME is configured
with 1 PRI circuit and everything seems to be working except the external
call transfers. The version of CME is 8.8. Any time I have an external call
coming in, my users cannot transfer the call internally to another
extension. They are using 4 digit extentions. The following is the
telephony-services configuration. Your assistance is greatly appreciated.


voice service voip
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 supplementary-service h450.12
 redirect ip2ip
 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
 sip
!
sccp ccm group 1
 associate ccm 1 priority 1
 associate profile 2 register MTPacf2c55d1d50
 associate profile 1 register CNFacf2c55d1d50
!
dspfarm profile 2 transcode
 codec g729r8
 codec g711ulaw
 codec g711alaw
 codec g729ar8
 codec g729abr8
 maximum sessions 1
 associate application SCCP
!
dspfarm profile 1 conference
 codec g711ulaw
 codec g711alaw
 codec g729ar8
 codec g729abr8
 codec g729r8
 codec g729br8
 maximum sessions 1
 associate application SCCP
!

telephony-service
 sdspfarm units 2
 sdspfarm transcode sessions 4
 sdspfarm tag 1 CNFacf2c55d1d50
 sdspfarm tag 2 MTPacf2c55d1d50
 authentication credential CMEXXadmin xxxxxx
 xml user xmluser password xxxxxx
 max-ephones 50
 max-dn 150
 ip source-address <CME IP> port 2000
 auto assign 1 to 50
 service dnis dir-lookup
 system message Federal Public Defender
 url services http://<unity IP>/voiceview/common/login.do
 url authentication http://<<unity IP>>/CCMCIP/authenticate.asp
 load 7915-12 B015-1-0-4.SBN
 load 7945 term45.default.loads
 load 7965 term65.default.loads
 time-zone 8
 dialplan-pattern 1 405-609-59.. extension-length 4
 keepalive 120
 voicemail 8900
 max-conferences 4 gain -6
 call-forward pattern .T
 moh "flash:/music-on-hold.au"
 multicast moh 239.10.16.4 port 16384 route 10.193.110.2
  dn-webedit
 time-webedit
 transfer-system full-consult
 transfer-pattern 9405.......
 transfer-pattern 59..
 transfer-pattern .T
 transfer-pattern 1001 blind
 transfer-pattern 7001 blind
 secondary-dialtone 9
 directory last-name-first
 create cnf-files version-stamp 7960 Mar 29 2013 08:23:42
!
interface Serial0/0/0:23
 no ip address
 encapsulation hdlc
 isdn switch-type primary-ni
 isdn incoming-voice voice
 isdn send-alerting
 isdn sending-complete
 isdn outgoing display-ie
 isdn outgoing ie redirecting-number
 no isdn gtd
 no cdp enable
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