[cisco-voip] Can't update PAB, fast dials from phones

Thu Apr 18 10:29:06 EDT 2013

I'll follow that up with - if you didn't receive the readme with your ES then please let me know. I can send it to you. I'd also appreciate the TAC case number where you obtained the ES so we can make sure the full package is delivered in the future.

Regards,
Wes

On Apr 17, 2013, at 12:25 PM, Wes Sisk <wsisk at cisco.com> wrote:

There should be a readme with the ES that documents all resolved defects in that ES and all previous ES's as they are cumulative.

-wes

On Apr 12, 2013, at 12:40 PM, Eric Pedersen <PedersenE at bennettjones.com> wrote:

Does TAC have a resolved bug list? I got an ES from them but there was no readme or release notes with the bug fixes.

I've tried to use the bug search tool a few times but its "known-affected version" option never seems to work for me.

From: Nate VanMaren [mailto:VanMarenNP at ldschurch.org] 
Sent: 12 April 2013 10:10 AM
To: Eric Pedersen; Wes Sisk
Cc: Cisco VoIPoE List
Subject: RE: [cisco-voip] Can't update PAB, fast dials from phones

You’d think that, but then you look at the bug lists, where main features don’t work on the official releases, like BAT, or mobility.

From: Eric Pedersen [mailto:PedersenE at bennettjones.com] 
Sent: Friday, April 12, 2013 10:04 AM
To: Nate VanMaren; Wes Sisk
Cc: Cisco VoIPoE List
Subject: RE: [cisco-voip] Can't update PAB, fast dials from phones

Touché. J

In my defense though, the reason we're on 9.1 at the moment is because of other problems with an 8.6 ES we had before. I prefer official releases as much as possible; I'm sure they're regression tested much more than ES's.

Eric

From: Nate VanMaren [mailto:VanMarenNP at ldschurch.org] 
Sent: 11 April 2013 2:34 PM
To: Eric Pedersen; Wes Sisk
Cc: Cisco VoIPoE List
Subject: RE: [cisco-voip] Can't update PAB, fast dials from phones

If you’re afraid of ES’s you shouldn’t be on 9.1 J

Just take a look at the readme for one of the ES, they’re fixing lots and lots of things.

-Nate

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Eric Pedersen
Sent: Thursday, April 11, 2013 1:53 PM
To: Wes Sisk
Cc: Cisco VoIPoE List
Subject: Re: [cisco-voip] Can't update PAB, fast dials from phones

Wes,

Yes TAC offered an ES, but I'd rather keep that as a last resort since upgrading CUCM is significant amount of work and testing  Do you know what phone models have problems? We have a mix of 9971s and 7975s (SCCP).

Thank you,
Eric

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: 10 April 2013 2:18 PM
To: Eric Pedersen
Cc: Cisco VoIPoE List
Subject: Re: [cisco-voip] Can't update PAB, fast dials from phones

TAC won't provide clear answer because manually pointing (overriding the default) isn't extensively tested. It *should* work. When last I checked there was still some inconsistency in how the various phone models used internal vs. external provisioned URL's. That is to say your mileage may vary and careful attention is required.

TAC should have offered you an engineering special to resolve that bug. Did they? Is there a reason a CUCM ES upgrade is not a viable solution for you?

Regards,
Wes

On Apr 10, 2013, at 11:31 AM, Eric Pedersen <PedersenE at bennettjones.com> wrote:

We upgraded to the latest CUCM 9.1 (9.1.1.20000-5) and now people cannot edit their personal address book and fast dials from their phone, which is especially problematic since fast dial functionality was taken out of the user pages.  This is a known bug, CSCue60831, that the PAB cannot be updated from CUCM subscribers.  Can I change the Personal Directory phone service to use the URL on the publisher, i.e. "http://<Pub IP>:8080/ccmpd/pdCheckLogin.do?name=#DEVICENAME#"? Will I run into any problems? I didn't get a clear answer from TAC.

Thanks,
Eric

The contents of this message may contain confidential and/or privileged
subject matter. If this message has been received in error, please contact
the sender and delete all copies. Like other forms of communication,
e-mail communications may be vulnerable to interception by unauthorized
parties. If you do not wish us to communicate with you by e-mail, please
notify us at your earliest convenience. In the absence of such
notification, your consent is assumed. Should you choose to allow us to
communicate by e-mail, we will not take any additional security measures
(such as encryption) unless specifically requested.

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

The contents of this message may contain confidential and/or privileged
subject matter. If this message has been received in error, please contact
the sender and delete all copies. Like other forms of communication,
e-mail communications may be vulnerable to interception by unauthorized
parties. If you do not wish us to communicate with you by e-mail, please
notify us at your earliest convenience. In the absence of such
notification, your consent is assumed. Should you choose to allow us to
communicate by e-mail, we will not take any additional security measures
(such as encryption) unless specifically requested.

NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

The contents of this message may contain confidential and/or privileged
subject matter. If this message has been received in error, please contact
the sender and delete all copies. Like other forms of communication,
e-mail communications may be vulnerable to interception by unauthorized
parties. If you do not wish us to communicate with you by e-mail, please
notify us at your earliest convenience. In the absence of such
notification, your consent is assumed. Should you choose to allow us to
communicate by e-mail, we will not take any additional security measures
(such as encryption) unless specifically requested.

NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

The contents of this message may contain confidential and/or privileged
subject matter. If this message has been received in error, please contact
the sender and delete all copies. Like other forms of communication,
e-mail communications may be vulnerable to interception by unauthorized
parties. If you do not wish us to communicate with you by e-mail, please
notify us at your earliest convenience. In the absence of such
notification, your consent is assumed. Should you choose to allow us to
communicate by e-mail, we will not take any additional security measures
(such as encryption) unless specifically requested.

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20130418/d60b38fb/attachment.html>