[cisco-voip] Apple Jabber client for iPhone not showing extension on internal calls

[Jason Aarons (AM)]

Yes, customer wants to see the extension with the alerting name when Jabber is active. That is how any 7965 phone would show a incoming call.

What version of the client are you running ?

From: Erick B. [mailto:erickbee at gmail.com]
Sent: Tuesday, April 23, 2013 5:23 PM
To: Jason Aarons (AM)
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] Apple Jabber client for iPhone not showing extension on internal calls


I just tested and when jabber is active it just shows the name with answer / ignore button, when in another app or home screen it displays the incoming call from extension across top of screen then if I miss the call it says missed call from person (alerting name).

On Tue, Apr 23, 2013 at 3:33 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:
I have customer calling from a 7965 to his desk phone which rings his iPhone/Jabber Client on WiFi (no cellular involved). The iPhone client shows the Alerting Name from the 7965 but doesn't show the 4 digit internal extension.  Is this a known issue?

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