[cisco-voip] Cisco Webex App on iPhone - call in issue

Tue Aug 13 04:08:21 EDT 2013

Hi,

I have an issue with an mobile iphone user and the webex app.

If the user wants to call into a webex via iphone app the number which was dialed begins only with 49 w/o + (Germany).... without any DTMF parameters and the call cannot be established.

Other user have no issues with the webex iphone app and the iphone dials +49.....   with all needed parameters to join the webex audio conference.

The iPhone version is the newest and the Webex App was also updated. New added Webex users have no issues only this one.

Does anyone experience the same or similar issue and knows how it can be solved?

Thank you all in advance

Best Regards

Torsten
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