[cisco-voip] ICM/UCCE 9 Install

[Mark Holloway]

I'm a first-timer when it comes to installing ICM/UCCE 9.  I've installed Windows 2008 R2 x64 Enterprise, Microsoft SQL Server 2008 R2 Enterprise along with SP1, and .NET 4. When running the UCCE setup I receive the message "SEVERE - SQL Server Edition check failed."  Has anyone encountered this?  I verified the SQL service is running and I've launched MS SQL Server Management Studio on the server and successfully see SQL Server is healthy.  Thanks.

2013-08-13 16:54:03	[Information]	********** Begin Cisco Unified ICM/Contact Center Enterprise & Hosted Install Log **********
2013-08-13 16:54:03	[Information]	Version: 9.0.1.0 ,0,0,1466
2013-08-13 16:54:03	[Information]	System: ucce
2013-08-13 16:54:03	[Information]	Source directory: D:\ICM-CCE-CCHInstaller\
2013-08-13 16:54:03	[Information]	Operating System ProductName=Windows Server 2008 R2 Enterprise
2013-08-13 16:54:03	[Information]	Welcome to the Cisco Unified ICM/Contact Center Enterprise & Hosted version 9.0(1) Installer
2013-08-13 16:54:03	[Information]	SecurityHardening.verifyScriptingHostIsEnabled(): Windows Scripting Host is enabled at all users level.
2013-08-13 16:54:03	[Information]	SecurityHardening.verifyScriptingHostIsEnabled(): Windows Scripting Host is enabled at current user level.
2013-08-13 16:54:03	[Information]	Now in OnFirstUIBefore()
2013-08-13 16:54:08	[Information]	Operating System ProductName=Windows Server 2008 R2 Enterprise
2013-08-13 16:54:08	[Information]	Windows 2008 or Windows 2008 R2 was detected.  Support Tools Node Agent cannot be supported.  Therefore, we won't ask for a pre-shared key, and we will not install or enable the Support tools Node Agent service.
2013-08-13 16:54:08	[Information]	Microsoft SQL Server is installed on this system 
2013-08-13 16:54:08	[Information]	Checking Microsoft SQL Server installation
2013-08-13 16:54:08	[Information]	MSSQLSERVER service is started.
2013-08-13 16:54:08	[Information]	SQL query = select case when CHARINDEX('64', CAST(SERVERPROPERTY('Edition') AS VARCHAR(100))) >0 then 64 else 32 end
2013-08-13 16:54:08	[Information]	Return code from dbupgRunSQLSelectInt = 0
2013-08-13 16:54:08	[Error]	SQL Server Edition check failed.
2013-08-13 16:54:08	[Information]	No instance name found.  No schema upgrades attempted.
2013-08-13 16:54:08	[Information]	Checking if Tomcat 7.0 is installed.
2013-08-13 16:54:08	[Information]	Tomcat 7.0 is not installed.
2013-08-13 16:54:08	[Information]	Checking if JRE is installed.
2013-08-13 16:54:08	[Information]	Registry key SOFTWARE\JavaSoft\Java Runtime Environment not found. JRE is not installed.
2013-08-13 16:54:08	[Information]	Checking if Microsoft .NET Framework 4.0 is installed.
2013-08-13 16:54:08	[Information]	SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full does not exist
2013-08-13 16:54:08	[Information]	SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Client does not exist. Microsoft .NET Framework 4.0 is not installed.
2013-08-13 16:54:20	[Information]	Opening the log file...C:\Temp\ICMInstall.log using C:\Windows\SysWOW64\notepad.exe
2013-08-13 16:54:20	[Information]	status 0
2013-08-13 16:55:20	[Information]	icrsetup.dll unloaded
2013-08-13 16:55:20	[Information]	dbupgrade.dll unloaded
2013-08-13 16:55:22	[Information]	sadlib.dll unloaded
2013-08-13 16:55:22	[Information]	Installation completed with error(s)