[cisco-voip] Extension Mobility on DX650

Ruben Trujillo rtrujill at adobe.com
Tue Aug 27 15:06:07 EDT 2013


Joe,

I read about that feature but didn't see anything that stated that this feature must be turned on in order for regular EM to work.  I'll turn it on and see what happens.

Thanks,
Ruben Trujillo
IT Telecom

From: Joe Martini [mailto:joemar2 at cisco.com]
Sent: Tuesday, August 27, 2013 11:40 AM
To: Ruben Trujillo
Cc: cisco-voip at puck.nether.net VOIP; Scott Voll
Subject: Re: [cisco-voip] Extension Mobility on DX650

Ruben,

Extension Mobility (EM) on the DX650 has to be turned on in one additional place on the device by setting "Multi-User: Enabled".  This will cause the login option to appear on the phone.  This is supposed to be changed in later releases.  Once Multi-User has been enabled you can access EM from Settings > Personal > Extension Mobility or from the lock screen "Sign in as New User".

Joe


On Aug 27, 2013, at 2:03 PM, Scott Voll <svoll.voip at gmail.com<mailto:svoll.voip at gmail.com>> wrote:

im assuming that the device has the service enabled on it or it's an enterprise service?

Scott

On Tue, Aug 27, 2013 at 9:50 AM, Ruben Trujillo <rtrujill at adobe.com<mailto:rtrujill at adobe.com>> wrote:
Hello,

I have a DX650 and I'm trying to find out how to access Extension Mobility.  According to the Cisco documentation it does support it but I don't see the option where the documentation says it should be.  I do have the device enabled for this feature in CUCM.  Can anyone shed some light on this?

Thanks,
Ruben

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Ruben Trujillo
Telecom Engineer
Adobe

408.536.6006<tel:408.536.6006> (tel)
415.407.1646<tel:415.407.1646> (cell)
rtrujill at adobe.com<mailto:rtrujill at adobe.com>

345 Park Ave
San Jose, CA, 95110
www.adobe.com<http://www.adobe.com/>







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