I am trying to work out how and when does a UCCE script send a call out to the PSTN. In UCCX it is a no brainier.. Where would I be looking for in the ICM script.. Cheers Leslie -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20131230/7ac22d24/attachment.html>