[cisco-voip] CCM 8.5.1SU5 and CTI Manager Shared Lines with UCCE

Jason Aarons (AM) jason.aarons at dimensiondata.com
Mon Feb 11 18:32:06 EST 2013


Customer removed unsupported agent Shared Lines after upgrading from UCCE 7 to UCCE 8.

However CAD agents are still getting error about shared line and unable to login.

I presume I need to restart CTI Manager.

Anyone else familiar with this?  Sounds like something I've seen before.
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