[cisco-voip] Differences between DRS and CDR SFTP activities

[Erick B.]

I have noticed a difference to with the DRS and CDR SFTP jobs, going to a
NetApp. DRS worked fine but CDR billing job had issues with NetApp and
moved CDR to use Windows server with different SFTP server. Something on my
to-do list of things to figure out one of these days...


On Fri, Feb 22, 2013 at 1:06 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> hmmm, never thought about collecting those. i'll go look right now. but
> here's what I see from the syslog host we're sending events to:
>
> Feb 21 13:24:09 iptccm105.cs.uoguelph.ca 2272: : : 697: Feb 21
> 18:24:09.952 UTC :  %CCM_CDR_REP-CDRREP-3-CDRFileDeliveryFailureContinues:
> (s)FTP delivery of CDR files failed on retries. BillingServerAddress:
> blackjack.cs.uoguelph.ca App ID:Cisco CDR Repository Manager Cluster ID:
> Node ID:iptccm105
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"Ryan Ratliff" <rratliff at cisco.com>
> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *Cc: *cisco-voip at puck.nether.net
> *Sent: *Friday, February 22, 2013 2:01:13 PM
> *Subject: *Re: [cisco-voip] Differences between DRS and CDR SFTP
> activities
>
>
> What do the logs for CDR Repository Manager (or CDR Agent, I don't recall
> offhand which one does the sftp) say about why it's failing?   The only
> immediate difference I can think of is the nature of the files being
> written though that doesn't really explain why filesystem ownership has an
> impact.
>
> -Ryan
>
> On Feb 22, 2013, at 1:42 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>
> So, we've set up an SFTP server on a linux box and setup a (mounted)
> filesystem where a user is not the owner, but part of the group that has rw
> access. WinSCP works fine, user is able to write files. DRS is fine,
> backups work fine. CDR billing server does not work, transfers fail with
> partially written files and then others don't go through at all.
>
> The only way we got CDR transfers to work, was when use used a local
> filesystem where the user was the owner used a user owned the mounted
> filesystem it worked. Again, DRS works fine without any of these issues.
>
> Can anyone speak to the nuances between the DRS SFTP process and the CDR
> SFTP process and why one would work and one would not?
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
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