[cisco-voip] Mobility Issue

Dane Newman dane.newman at gmail.com
Tue Jan 15 12:35:58 EST 2013


Thanks Ryan for the input


*On the call when I hold the call the following debug pops out....*


*Jan 15 17:56:05.246:
//13939/922252E78D73/SIP/Error/ccsip_api_request_offer: Unable to add
passthru hdrs to
                               container
SIP: Attribute mid, level 1 instance 1 not found.
SIP: (13938) Group (a= group line) attribute, level 65535 instance 1 not
found.
*Jan 15 17:56:05.274:
//13938/922252E78D73/SIP/Error/ccsip_api_response_answer: Unable to add
                                           passthru headers to container
SIP: Attribute mid, level 1 instance 1 not found.
SIP: (13939) Group (a= group line) attribute, level 65535 instance 1 not
found.
*Jan 15 17:56:05.286:
//13939/922252E78D73/SIP/Error/ccsip_api_request_offer: Unable to add
passthru hdrs to
                               container
*Jan 15 17:56:05.302:
//13938/922252E78D73/SIP/Error/ccsip_api_response_answer: Unable to add
                                           passthru headers to container
SIP: Attribute mid, level 1 instance 1 not found.
SIP: (13939) Group (a= group line) attribute, level 65535 instance 1 not
found.
SIP: Attribute mid, level 1 instance 1 not found.
*Jan 15 17:56:05.322: //13939/922252E78D73/SIP/Error/sipSPIProcessAckMedia:
Could not modify QoS params for midcall INVITE

*After I try to unhold the call the following debug comes out....*
**

*Jan 15 17:56:18.874:
//13939/922252E78D73/SIP/Error/ccsip_api_request_offer: Unable to add
passthru hdrs to
                               container
*Jan 15 17:56:18.894:
//13938/922252E78D73/SIP/Error/ccsip_api_response_answer: Unable to add
                                           passthru headers to container
SIP: Attribute mid, level 1 instance 1 not found.
SIP: (13939) Group (a= group line) attribute, level 65535 instance 1 not
found.
SIP: Attribute mid, level 1 instance 1 not found.
*Jan 15 17:56:18.906: //13939/922252E78D73/SIP/Error/sipSPIProcessAckMedia:
Could not modify QoS params for midcall INVITE
Cisco3825#
Cisco3825#
Cisco3825#

On Tue, Jan 15, 2013 at 9:42 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Given you have an ITSP it's most likely the initial hold that's failing,
> which is only manifesting when you try to resume it.  If you haven't
> noticed already  this is also very likely causing transfers to fail.
>
> Take a look at the SIP signaling for a call.   I believe the most common
> cause to this is the ITSP not handling our transition from
> active->inactive->sendonly->active from hold to MOH to resume.   The
> "Duplex Streaming Enabled" parameter is there just for this type of problem.
>
> -Ryan
>
> On Jan 14, 2013, at 6:40 PM, Dane Newman <dane.newman at gmail.com> wrote:
>
> *Hello Kenneth*
> **
> *I have restarted both CUCM servers so this should have restarted the
> services when the utils system restart happened*
> **
>
> *on my router I see I am using g711 from the debug *
> **
> *I ran a debug voip ccapi inout *
> **
> *I connected a call calling from an external number to a DiD inside of my
> system.  Once the call was connected I put the call on hold and the
> following debug came out..the music on hold played for the external caller
> *
>
> *Jan 14 23:47:40.779: //12741/9906C1828C05/CCAPI/ccGenerateToneInfo:
>    Stop Tone On Digit=FALSE, Tone=Null,
>    Tone Direction=Sum Network, Params=0x0, Call Id=12741
> *Jan 14 23:47:40.783:
> //12741/9906C1828C05/CCAPI/cc_api_remote_codec_dnld_done:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742, Xmit Function=0x64204BAC
> *Jan 14 23:47:40.783: //12741/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
> *Jan 14 23:47:40.783: cc_api_get_xcode_stream : 4702
> *Jan 14 23:47:40.783: //12742/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742,
>    Caps(Codec=0x1, Fax Rate=0x2, Vad=0x2,
>    Modem=0x0, Codec Bytes=20, Signal Type=2)
> *Jan 14 23:47:40.783: //12742/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
>    Playout Max=1000(ms), Fax Nom=300(ms))
> *Jan 14 23:47:40.783: //12741/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1046)
> *Jan 14 23:47:40.783: //12741/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1046)
> *Jan 14 23:47:40.783: //12742/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event=170, Call Id=12742
> *Jan 14 23:47:40.783: //12742/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event Is Sent To Conferenced SPI(s) Directly
> *Jan 14 23:47:40.783: //12742/9906C1828C05/CCAPI/cc_api_call_feature:
>    Feature Type=50, Interface=0xC05A65AC, Call Id=12742
> *Jan 14 23:47:40.811: //12741/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741,
>    Caps(Codec=0x1, Fax Rate=0x2, Vad=0x2,
>    Modem=0x0, Codec Bytes=20, Signal Type=2)
> *Jan 14 23:47:40.811: //12741/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
>    Playout Max=1000(ms), Fax Nom=300(ms))
> *Jan 14 23:47:40.811: //12742/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1516)
> *Jan 14 23:47:40.811: //12742/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1516)
> *Jan 14 23:47:40.811: //12741/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event=171, Call Id=12741
> *Jan 14 23:47:40.811: //12741/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event Is Sent To Conferenced SPI(s) Directly
> *Jan 14 23:47:40.815: //12742/9906C1828C05/CCAPI/cc_api_call_facility:
>    Interface=0xC05A65AC, Call Id=12742
> *Jan 14 23:47:40.819: //12741/9906C1828C05/CCAPI/ccGenerateToneInfo:
>    Stop Tone On Digit=FALSE, Tone=Null,
>    Tone Direction=Sum Network, Params=0x0, Call Id=12741
> *Jan 14 23:47:40.819: //12742/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event=96, Call Id=12742
> *Jan 14 23:47:40.819: //12742/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event Is Sent To Conferenced SPI(s) Directly
> *Jan 14 23:47:40.839:
> //12742/9906C1828C05/CCAPI/cc_api_remote_codec_dnld_done:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741, Xmit Function=0x64204BAC
> *Jan 14 23:47:40.839: //12742/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
> *Jan 14 23:47:40.839: cc_api_get_xcode_stream : 4702
> *Jan 14 23:47:40.843: //12741/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741,
>    Caps(Codec=0x1, Fax Rate=0x2, Vad=0x2,
>    Modem=0x0, Codec Bytes=20, Signal Type=2)
> *Jan 14 23:47:40.843: //12741/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
>    Playout Max=1000(ms), Fax Nom=300(ms))
> *Jan 14 23:47:40.843: //12742/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1516)
> *Jan 14 23:47:40.843: //12742/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1516)
> *Jan 14 23:47:40.843: //12741/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event=170, Call Id=12741
> *Jan 14 23:47:40.843: //12741/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event Is Sent To Conferenced SPI(s) Directly
> *Jan 14 23:47:40.859: //12742/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742,
>    Caps(Codec=0x1, Fax Rate=0x2, Vad=0x2,
>    Modem=0x0, Codec Bytes=20, Signal Type=2)
> *Jan 14 23:47:40.863: //12742/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
>    Playout Max=1000(ms), Fax Nom=300(ms))
> *Jan 14 23:47:40.863: //12741/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=3996)
> *Jan 14 23:47:40.863: //12741/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=3996)
> *Jan 14 23:47:40.863: //12742/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event=171, Call Id=12742
> *Jan 14 23:47:40.863: //12742/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event Is Sent To Conferenced SPI(s) Directly
> *Jan 14 23:47:40.863: //12742/9906C1828C05/CCAPI/cc_api_call_facility:
>    Interface=0xC05A65AC, Call Id=12742
> Cisco3825#
> Cisco3825#
> Cisco3825#
>
>
> *I then after that took off the hold and the following debug came out.
> The call on the PSDN side still played the hold music while there was no
> voice on the deskphone side.*
>
> *Jan 14 23:47:40.779: //12741/9906C1828C05/CCAPI/ccGenerateToneInfo:
>    Stop Tone On Digit=FALSE, Tone=Null,
>    Tone Direction=Sum Network, Params=0x0, Call Id=12741
> *Jan 14 23:47:40.783:
> //12741/9906C1828C05/CCAPI/cc_api_remote_codec_dnld_done:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742, Xmit Function=0x64204BAC
> *Jan 14 23:47:40.783: //12741/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
> *Jan 14 23:47:40.783: cc_api_get_xcode_stream : 4702
> *Jan 14 23:47:40.783: //12742/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742,
>    Caps(Codec=0x1, Fax Rate=0x2, Vad=0x2,
>    Modem=0x0, Codec Bytes=20, Signal Type=2)
> *Jan 14 23:47:40.783: //12742/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
>    Playout Max=1000(ms), Fax Nom=300(ms))
> *Jan 14 23:47:40.783: //12741/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1046)
> *Jan 14 23:47:40.783: //12741/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1046)
> *Jan 14 23:47:40.783: //12742/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event=170, Call Id=12742
> *Jan 14 23:47:40.783: //12742/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event Is Sent To Conferenced SPI(s) Directly
> *Jan 14 23:47:40.783: //12742/9906C1828C05/CCAPI/cc_api_call_feature:
>    Feature Type=50, Interface=0xC05A65AC, Call Id=12742
> *Jan 14 23:47:40.811: //12741/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741,
>    Caps(Codec=0x1, Fax Rate=0x2, Vad=0x2,
>    Modem=0x0, Codec Bytes=20, Signal Type=2)
> *Jan 14 23:47:40.811: //12741/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
>    Playout Max=1000(ms), Fax Nom=300(ms))
> *Jan 14 23:47:40.811: //12742/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1516)
> *Jan 14 23:47:40.811: //12742/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1516)
> *Jan 14 23:47:40.811: //12741/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event=171, Call Id=12741
> *Jan 14 23:47:40.811: //12741/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event Is Sent To Conferenced SPI(s) Directly
> *Jan 14 23:47:40.815: //12742/9906C1828C05/CCAPI/cc_api_call_facility:
>    Interface=0xC05A65AC, Call Id=12742
> *Jan 14 23:47:40.819: //12741/9906C1828C05/CCAPI/ccGenerateToneInfo:
>    Stop Tone On Digit=FALSE, Tone=Null,
>    Tone Direction=Sum Network, Params=0x0, Call Id=12741
> *Jan 14 23:47:40.819: //12742/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event=96, Call Id=12742
> *Jan 14 23:47:40.819: //12742/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event Is Sent To Conferenced SPI(s) Directly
> *Jan 14 23:47:40.839:
> //12742/9906C1828C05/CCAPI/cc_api_remote_codec_dnld_done:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741, Xmit Function=0x64204BAC
> *Jan 14 23:47:40.839: //12742/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
> *Jan 14 23:47:40.839: cc_api_get_xcode_stream : 4702
> *Jan 14 23:47:40.843: //12741/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741,
>    Caps(Codec=0x1, Fax Rate=0x2, Vad=0x2,
>    Modem=0x0, Codec Bytes=20, Signal Type=2)
> *Jan 14 23:47:40.843: //12741/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
>    Playout Max=1000(ms), Fax Nom=300(ms))
> *Jan 14 23:47:40.843: //12742/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1516)
> *Jan 14 23:47:40.843: //12742/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1516)
> *Jan 14 23:47:40.843: //12741/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event=170, Call Id=12741
> *Jan 14 23:47:40.843: //12741/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event Is Sent To Conferenced SPI(s) Directly
> *Jan 14 23:47:40.859: //12742/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Destination Interface=0xC05A65AC, Destination Call Id=12741, Source
> Call Id=12742,
>    Caps(Codec=0x1, Fax Rate=0x2, Vad=0x2,
>    Modem=0x0, Codec Bytes=20, Signal Type=2)
> *Jan 14 23:47:40.863: //12742/9906C1828C05/CCAPI/cc_api_caps_ind:
>    Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
>    Playout Max=1000(ms), Fax Nom=300(ms))
> *Jan 14 23:47:40.863: //12741/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=3996)
> *Jan 14 23:47:40.863: //12741/9906C1828C05/CCAPI/cc_api_caps_ack:
>    Destination Interface=0xC05A65AC, Destination Call Id=12742, Source
> Call Id=12741,
>    Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=ON(0x2),
>    Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=3996)
> *Jan 14 23:47:40.863: //12742/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event=171, Call Id=12742
> *Jan 14 23:47:40.863: //12742/9906C1828C05/CCAPI/cc_api_event_indication:
>    Event Is Sent To Conferenced SPI(s) Directly
> *Jan 14 23:47:40.863: //12742/9906C1828C05/CCAPI/cc_api_call_facility:
>    Interface=0xC05A65AC, Call Id=12742
> Cisco3825#
> Cisco3825#
> Cisco3825#
>
> On Mon, Jan 14, 2013 at 6:20 PM, Kenneth Hayes <kennethwhayes at gmail.com>wrote:
>
>> Have you also restarted the Cisco IP Media Services?
>>
>> Sent from my iPhone
>>
>> On Jan 14, 2013, at 6:12 PM, Dane Newman <dane.newman at gmail.com> wrote:
>>
>> My ITSP will only support 711ulaw for me currently I believe.  They hard
>> coded it with me when I was initially setting it up.
>>
>> Do you think this could be a codec issue?  How would I go about
>> identifying if it is?
>>
>> Dane
>>
>> On Mon, Jan 14, 2013 at 6:09 PM, Kenneth Hayes <kennethwhayes at gmail.com>wrote:
>>
>>> Have you tried different audio codecs?
>>>
>>> Sent from my iPhone
>>>
>>> On Jan 14, 2013, at 6:06 PM, Dane Newman <dane.newman at gmail.com> wrote:
>>>
>>> Ryan (sorry I forgot to reply to all)
>>>
>>> Thanks for the Reply
>>> Oddly enough we are.
>>> This probably has something to do with MOH in general?
>>>
>>> Internally when I user puts another user on hold everything works. No
>>> MOH plays and they can hold and unhold the call just fine.
>>>  I tested calling from an external number. Once I put the external
>>> caller on hold the MOH played but I was unable to resume the call. When I
>>> hit resume on the deskphone the MOH still played to the external caller and
>>> there was no sound on the deskphone.
>>>
>>> On Mon, Jan 14, 2013 at 5:25 PM, Ryan Ratliff <rratliff at cisco.com>wrote:
>>>
>>>> Do you get similar behavior if you just hold and resume the call
>>>> outside SNR features?
>>>>
>>>> -Ryan
>>>>
>>>> On Jan 14, 2013, at 4:18 PM, Dane Newman <dane.newman at gmail.com> wrote:
>>>>
>>>> Using keyboard-interactive authentication.
>>>>
>>>> Password:
>>>>
>>>>
>>>> Cisco3825#
>>>>
>>>> Cisco3825#sh ver
>>>>
>>>> Cisco IOS Software, 3800 Software (C3825-ADVENTERPRISEK9_IVS_LI-M),
>>>> Version 15.1
>>>> (4)M5, RELEASE SOFTWARE (fc1)
>>>>
>>>> Technical Support: http://www.cisco.com/techsupport
>>>> Copyright (c) 1986-2012 by Cisco Systems, Inc.
>>>>
>>>> Compiled Tue 04-Sep-12 17:25 by prod_rel_team
>>>>
>>>>
>>>> ROM: System Bootstrap, Version 12.4(13r)T10, RELEASE SOFTWARE (fc1)
>>>>
>>>>
>>>> Cisco3825 uptime is 1 week, 1 day, 1 hour, 38 minutes
>>>>
>>>> System returned to ROM by power-on
>>>>
>>>> System image file is
>>>> "flash:c3825-adventerprisek9_ivs_li-mz.151-4.M5.bin"
>>>> Last reload type: Normal Reload
>>>>
>>>>
>>>>
>>>> This product contains cryptographic features and is subject to United
>>>>
>>>> States and local country laws governing import, export, transfer and
>>>>
>>>> use. Delivery of Cisco cryptographic products does not imply
>>>>
>>>> third-party authority to import, export, distribute or use encryption.
>>>>
>>>> Importers, exporters, distributors and users are responsible for
>>>>
>>>> compliance with U.S. and local country laws. By using this product you
>>>>
>>>> agree to comply with applicable laws and regulations. If you are unable
>>>>
>>>> to comply with U.S. and local laws, return this product immediately.
>>>>
>>>>
>>>> A summary of U.S. laws governing Cisco cryptographic products may be
>>>> found at:
>>>> http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
>>>>
>>>> If you require further assistance please contact us by sending email to
>>>>
>>>> export at cisco.com.
>>>>
>>>>
>>>> Cisco 3825 (revision 1.2) with 1011712K/36864K bytes of memory.
>>>>
>>>> Processor board ID FTX1237A1T0
>>>>
>>>> 2 Gigabit Ethernet interfaces
>>>>
>>>> 2 Channelized T1/PRI ports
>>>>
>>>> 1 Virtual Private Network (VPN) Module
>>>>
>>>> DRAM configuration is 64 bits wide with parity enabled.
>>>>
>>>> 479K bytes of NVRAM.
>>>>
>>>> 500472K bytes of ATA System CompactFlash (Read/Write)
>>>>
>>>>
>>>>
>>>> License Info:
>>>>
>>>>
>>>> License UDI:
>>>>
>>>>
>>>> -------------------------------------------------
>>>>
>>>> Device#   PID                   SN
>>>>
>>>> Sent from my mobile device
>>>>
>>>> On Jan 14, 2013, at 4:11 PM, Kenneth Hayes <kennethwhayes at gmail.com>
>>>> wrote:
>>>>
>>>> What version of code are you running on the CUBE?
>>>>
>>>> Sent from my iPhone
>>>>
>>>> On Jan 14, 2013, at 3:43 PM, Dane Newman <dane.newman at gmail.com> wrote:
>>>>
>>>> Hello
>>>>
>>>> I have an issue when users are connected to a call and  hit the
>>>> mobility soft key button on 9971 phones when a call is active, the phone
>>>> system rings on the mobile number configured in the system.  When they pick
>>>> up the the mobile number it just plays what sounds like hold music on both
>>>> ends of the call (I believe this music is coming from cucm but I haven't
>>>> heard it before) instead of providing 2 way voice.
>>>>
>>>> In another senario with what I believe is the same issue. If a user
>>>> picks up on there cell phone first (using single number reach) opposed to
>>>> the deskphone the call is connected with 2 way voice and no issues exist.
>>>>  If the user then hangs up his cell phone with the intent to take the call
>>>> on his deskphone the calling party starts hearing the hold music.  Once the
>>>> user picks up the call on his deskphone he hears nothing but the calling
>>>> party is still hearing the hold music.  It is not working as intended where
>>>> 2 way voice happens once the user hangs up his mobile phone and picks up on
>>>> his deskphone 2 way voice should happen.
>>>>
>>>> My topology is as follows..
>>>>
>>>>
>>>> PSDN --> SIP TRUNK FROM ITSP --> 3825 CUBE --->CUCM -->DESKPHOHE
>>>>
>>>> Calls are sent back out the SIP trunk to the ITSP when using mobile
>>>> connect/snr.
>>>>
>>>> Does anyone have any ideas how I can make 2 way voice happen instead of
>>>> the hold music when the calls are picked up?
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>>
>>>
>>
>
>
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