[cisco-voip] Call drops after taking off hold

Rynard Coetzee Rynard.Coetzee at bytes.co.za
Mon Jan 28 03:16:08 EST 2013


Hi
MoH did work ,call only fails when trying to resume from being placed on hold. Basically the problem seems to be resolved by forcing the GW to use MTP ,this is what I don`t understand ?

From: Ahmed Elnagar [mailto:ahmed_elnagar at hotmail.com]
Sent: 27 January 2013 04:20 PM
To: 'Wes Sisk'; Rynard Coetzee
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Call drops after taking off hold

Check you media termination point configuration also.

Regards,
Ahmed Elnagar | Unified Communication Team Leader | CCIE #24697, Voice
[Description: Description: Description: MS Green]

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Wes Sisk
Sent: Friday, January 25, 2013 6:33 PM
To: Rynard Coetzee
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Call drops after taking off hold

Typically this happens because the hold actually failed. did the PSTN user actually hear music on hold? look for codec mismatches or misconfiguration in delivering MoH to the PSTN caller.

/wes

On Jan 21, 2013, at 11:55 PM, Rynard Coetzee <Rynard.Coetzee at bytes.co.za<mailto:Rynard.Coetzee at bytes.co.za>> wrote:

Hi
I have the following scenario at a client site ,call comes from PSTN via H323 GW ,I can answer the call and place the caller on hold ,when I try and resume the call ,the Telco drops the call with a " Bearer capability not implemented" error. Any ideas what the problem could be ?
Regards
Rynard
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