[cisco-voip] error: Unprovisioned

Ryan Ratliff rratliff at cisco.com
Tue Jan 29 13:34:44 EST 2013


Have the phones registered to another cluster before this one?  If so check for ITL issues.  The painful part about errors like the one you see in the status messages log is it doesn't say what TFTP server the error came from.  You need to look at console logs or a packet capture to see what the phone is really doing.

If you enable auto-registration does that allow them to get registered? 

-Ryan

On Jan 29, 2013, at 1:22 PM, Kenneth Hayes <kennethwhayes at gmail.com> wrote:

SIP or SCCP that you are trying to setup?

Sent from my iPhone

On Jan 29, 2013, at 1:18 PM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Unprovisioned typically means the phone isn't configured in CUCM.  
> 
> -Ryan
> 
> On Jan 29, 2013, at 12:59 PM, abbas Wali <abbaseo at gmail.com> wrote:
> 
> Hi, 
> 
> getting this unprovisioned error on the physcial phones i.e. 7942/75. 
> this is after a fresh vm install of CM 8. 
> 
> i have checked the phone has got its firmware and list of CM's. 
> 
> in servicability i have checekd all the services
> 
> not sure what else is blocking these phones from coming up. tried it with CIPC and they are working fine. only the phy. phones.
> 
> the status mesg on the phones says,
> "TFTP Error: ram/SEP.......cnf.xml"
> 
> 
> any help please!
> thanks 
> -- 
> @bbas.. 
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