[cisco-voip] phone getting un register with temp fail message

[Linsemier, Matthew]

We saw this a lot on our old CUCM 6.1(x) server.

The issue was resolved when they moved to new firmware 9.3.1SR1 during our transition to CUCM 8.6(4).

I would load the new device pack or maybe specific firmware for that model of phone and test one to see if it resolves the issue.

Matt

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Shaihan Jaffrey
Sent: Wednesday, January 30, 2013 11:00 AM
To: Cisco VOIP
Subject: [cisco-voip] phone getting un register with temp fail message

Dear Team,
Phones at one WAN site are getting unregistered intermittently with temp fail message on the ip phone.
Below are some lines from CCM traces.

01/30/2013 16:29:43.915 CCM|StationInit: (0242133) alarmSeverity=2 text="10: Name=SEP002414B3FF43 Load= SCCP11.8-4-1SR1S Last=TCP-timeout" parm1=0(0) parm2=0(0).|<CLID::StandAloneCluster><NID::10.128.0.11><CT::1,100,126,1.24988910><IP::10.1.34.240><DEV::SEP002414B3FF43>
01/30/2013 16:29:43.915 CCM|StationInit: (0242132) alarmSeverity=2 text="10: Name=SEP001FCAE85A2E Load= SCCP11.8-4-1SR1S Last=TCP-timeout" parm1=0(0) parm2=0(0).|<CLID::StandAloneCluster><NID::10.128.0.11><CT::1,100,126,1.24988911><IP::10.1.49.239><DEV::SEP001FCAE85A2E>

Regards.



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