[cisco-voip] CFNA

[Jason Aarons (AM)]

Similar to a cell phone or a home phone that doesn't have a voicemail box, is there a service parameter to play ringback rather than fasy busy?

If you power off your cell phone or unplug your home phone from the wall you don't get a fast busy.

From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Wednesday, June 05, 2013 10:27 AM
To: Jason Aarons (AM)
Cc: Erick B.; cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] CFNA

If the phone is unplugged what exactly do you expect to ring?  CUCM only provides ringback when something is actually receiving the call.  If there's nothing registered to receive the call, then we can't just play ringback for the fun of it.  The fast-busy tells you that the destination is not in service and nothing is available as a backup destination.

-Ryan

On Jun 5, 2013, at 12:43 AM, Erick B. <erickbee at gmail.com<mailto:erickbee at gmail.com>> wrote:

CFUR to an unused FXS port (SCCP, MGCP) or phone no one picks up?  I've used a FXS port this way before for testing without having a phone ring somewhere.




On Tue, Jun 4, 2013 at 11:31 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:
So a phone that doesn't have a voicemail box will ring fast busy when you unplug it?  Sort of like a cell phone being turned off should ring fast busy when it's off?  I expected just a ring no answer from the PSTN side.

How do I get a ring no answer for unplugged phones that don't have vm, might be the better question?

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>]
Sent: Tuesday, June 04, 2013 8:21 PM
To: Jason Aarons (AM)
Cc: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: Re: [cisco-voip] CFNA


I believe that is working by design. Before CFUR, it would indeed go directly to voicemail. With CFUR, it has to be populated. I believe it auto populates when you fill in CFNA though.


Sent from my iPhone

On 2013-06-04, at 6:30 PM, "Jason Aarons (AM)" <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:
CallManager 9.1

Under Device > Phone > Line if you don't setup CFUR but setup CFNA and unplug the phone shouldn't you hear ring back calling from PSTN to 7965 then user's voicemail?

Customer states they hear fast busy unless the phone is plugged in.  If I setup CFUR it rings direct to Voicemail.  However for other reasons we don't want to setup CFUR, just leave it blank  as not all phones have voicemail and let CFNA values happen.
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itevomcid

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