[cisco-voip] Delay in Softkeys 7975

Erick Wellnitz ewellnitzvoip at gmail.com
Tue Jun 11 12:29:04 EDT 2013


You may need to enable softkey trace under the Cisco CallManager traces if
you haven't already.


On Tue, Jun 11, 2013 at 10:11 AM, Steven Sarte <steven.sarte at gmail.com>wrote:

> Has anyone seen this delay in Soft keys.  User states when she answer a
> call the Transfer soft keys took about 30 seconds before it showed up.
>
> I checked port statistics for errors: no issues found.
> Did replace the phone once.
>
> Pub CPU is around 25%
> Sub CPU is around 10%
>
> Does not happen on all calls.  Of course when i go it never happens.
>
> Phone is registered is to the Pub due to geographic location of phone.
> Will registering to the Sub make any difference?
>
> Thanks
> Steven
>
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