[cisco-voip] Calls dropping

Wed Jun 26 11:39:23 EDT 2013

Hi,

On the phone to the carrier at the moment, apparently, and I was not told this 20 mins ago when I raised the call, that there seems to be an issue with the exchange.

The gateway is at another location.  I will let you know the outcome.

Thanks again for your quick responses.

Regards

Cos

Date: Wed, 26 Jun 2013 10:25:45 -0500
Subject: Re: [cisco-voip] Calls dropping
From: ewellnitzvoip at gmail.com
To: ckos1976 at hotmail.com
CC: cisco-voip at puck.nether.net

Are you able to swap the cable?  Besides a bad cable, the cause of PCV and LoF is usually a carrier equipment issue in my experience.

On Wed, Jun 26, 2013 at 10:13 AM, costas georgiou <ckos1976 at hotmail.com> wrote:

Hi,

I have that already.  I am also seeing these errors

E1 0/0/0 is up.
  Applique type is Channelized E1 - balanced
  No alarms detected.
  alarm-trigger is not set
  Version info FPGA Rev: 08121917, FPGA Type: PRK1

  Framing is CRC4, Line Code is HDB3, Clock Source is Line.
  International Bit: 1, National Bits: 11111
  Data in current interval (78 seconds elapsed):
     0 Line Code Violations, 6 Path Code Violations
     0 Slip Secs, 1 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     1 Errored Secs, 0 Bursty Err Secs, 1 Severely Err Secs, 0 Unavail Secs
  Total Data (last 24 hours)
     0 Line Code Violations, 103098 Path Code Violations,
     0 Slip Secs, 4328 Fr Loss Secs, 0 Line Err Secs, 1 Degraded Mins,

     11923 Errored Secs, 7477 Bursty Err Secs, 3933 Severely Err Secs, 1035 Unavail Secs
WPLUKROTVGW0001#

Date: Wed, 26 Jun 2013 10:11:23 -0500
Subject: Re: [cisco-voip] Calls dropping
From: ewellnitzvoip at gmail.com

To: ckos1976 at hotmail.com
CC: cisco-voip at puck.nether.net

I've seen something like this.  I solved it by issuing the 'network-clock-select' command.

On Wed, Jun 26, 2013 at 10:03 AM, costas georgiou <ckos1976 at hotmail.com> wrote:

Hi All,

We have a CME gateway running at one of our sites.  Apparently calls have been dropping today.  I had a look at the logs and I could see the following:

Jun 26 07:33:57.786: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller E1 0/0/0

Jun 26 07:33:59.622: %LINK-3-UPDOWN: Interface Serial0/0/0:15, changed state to down
Jun 26 07:34:01.622: %LINK-3-UPDOWN: Interface Serial0/0/0:15, changed state to up
Jun 26 07:34:02.038: %MARS_NETCLK-3-HOLDOVER: Exiting Holdover for Controller E1 0/0/0

Jun 26 07:35:21.786: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller E1 0/0/0
Jun 26 07:35:25.038: %MARS_NETCLK-3-HOLDOVER: Exiting Holdover for Controller E1 0/0/0
Jun 26 09:06:06.857: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller E1 0/0/0

Jun 26 09:06:10.109: %MARS_NETCLK-3-HOLDOVER: Exiting Holdover for Controller E1 0/0/0
Jun 26 10:25:55.761: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller E1 0/0/0
Jun 26 10:25:59.013: %MARS_NETCLK-3-HOLDOVER: Exiting Holdover for Controller E1 0/0/0

Jun 26 10:29:28.761: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller E1 0/0/0
Jun 26 10:29:32.013: %MARS_NETCLK-3-HOLDOVER: Exiting Holdover for Controller E1 0/0/0
Jun 26 10:32:28.761: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller E1 0/0/0

Jun 26 10:32:32.013: %MARS_NETCLK-3-HOLDOVER: Exiting Holdover for Controller E1 0/0/0
Jun 26 13:53:51.652: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller E1 0/0/0
Jun 26 13:53:54.904: %MARS_NETCLK-3-HOLDOVER: Exiting Holdover for Controller E1 0/0/0

Jun 26 13:54:10.652: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller E1 0/0/0
Jun 26 13:54:13.904: %MARS_NETCLK-3-HOLDOVER: Exiting Holdover for Controller E1 0/0/0
Jun 26 13:54:37.652: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller E1 0/0/0

Jun 26 13:54:40.904: %MARS_NETCLK-3-HOLDOVER: Exiting Holdover for Controller E1 0/0/0
Jun 26 13:56:11.652: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller E1 0/0/0
Jun 26 13:56:14.904: %MARS_NETCLK-3-HOLDOVER: Exiting Holdover for Controller E1 0/0/0

Jun 26 13:58:12.652: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller E1 0/0/0
Jun 26 13:58:15.904: %MARS_NETCLK-3-HOLDOVER: Exiting Holdover for Controller E1 0/0/0
Jun 26 13:59:17.716: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller E1 0/0/0

I am quite sure this is a Carrier issue, I have raised it with them and they say the line is clean.  Anyone come across this befor?

Regards

Cos

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