[cisco-voip] CCX vs IVR
Matthew Loraditch
MLoraditch at heliontechnologies.com
Fri Mar 8 17:40:34 EST 2013
If I need the functionality of CCX Premium in my script (Database dip requirements), but with no agents needed to answer calls, I can purchase IVR licenses, correct? Everything I am reading says this and I know exactly how I want my script to work, I've just never ordered IVR by itself before.
Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA
1965 Greenspring Drive
Timonium, MD 21093
voice. 410.252.8830
fax. 410.252.9284
Twitter<http://twitter.com/heliontech> | Facebook<http://www.facebook.com/#!/pages/Helion/252157915296> | Website<http://www.heliontechnologies.com/> | Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>
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