[cisco-voip] CUPAC Company name

[Jamie Gale -X (jamgale - Arc Solutions at Cisco)]

Thanks Ahmed,

I will make sure this is considered when looking at the roadmap items.


Kind Regards

Jamie Gale
Technical Marketing Engineer, Cisco Unified Attendant Consoles
Arc Solutions, onsite at Cisco
jamgale at cisco.com<mailto:jamgale at cisco.com>
D +1 919 392 4671
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On Mar 20, 2013, at 1:47 PM, Ahmed Maher <ahmed.maher at connectps.com<mailto:ahmed.maher at connectps.com>>
 wrote:

May reach 300 but 120 as startup

From: Jamie Gale -X (jamgale - Arc Solutions at Cisco) [mailto:jamgale at cisco.com<http://cisco.com/>]
Sent: Wednesday, March 20, 2013 7:36 PM
To: Ahmed Maher
Cc: <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] CUPAC Company name

I am afraid not.

Out of interest how many companies/queues are there?

Kind Regards

Jamie Gale
Technical Marketing Engineer, Cisco Unified Attendant Consoles
Arc Solutions, onsite at Cisco
jamgale at cisco.com<mailto:jamgale at cisco.com>
D +1 919 392 4671
M +1 919 699 4910

Find our new Cisco Unified Attendant Console End User training videos at http://www.arcsolutions.com/north_america/solutions/products/cisco_oem_consoles.aspxor https://www.youtube.com/channel/UC3jC1gmgsRWPR4PLR2VWBhA?feature=CCQQwRs%3D

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On Mar 20, 2013, at 1:32 PM, Ahmed Maher <ahmed.maher at connectps.com<mailto:ahmed.maher at connectps.com>>
 wrote:

Thanks Jamie,
That is also what I was thinking about but stuck in capability issue as premium supports upto 100 Queue (100 Company) and I have more than that.

Can the console customized to have CTI RP Description appears? Or there are any other ideas?

From: Jamie Gale -X (jamgale - Arc Solutions at Cisco) [mailto:jamgale at cisco.com<http://cisco.com/>]
Sent: Wednesday, March 20, 2013 7:17 PM
To: Ahmed Maher
Cc: <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] CUPAC Company name

Ahmed,

The name of the queue is what is displayed to the operator, so if you name the queue as the company name the operator will know which company has been dialed.

Kind Regards

Jamie Gale
Technical Marketing Engineer, Cisco Unified Attendant Consoles
Arc Solutions, onsite at Cisco
jamgale at cisco.com<mailto:jamgale at cisco.com>
D +1 919 392 4671
M +1 919 699 4910

Find our new Cisco Unified Attendant Console End User training videos at http://www.arcsolutions.com/north_america/solutions/products/cisco_oem_consoles.aspxor https://www.youtube.com/channel/UC3jC1gmgsRWPR4PLR2VWBhA?feature=CCQQwRs%3D

Join the Cisco Unified Attendant Console Forum at Arc Solutions! http://forum.arcsolutions.com/forumdisplay.php?f=4

On Mar 20, 2013, at 12:58 PM, Ahmed Maher <ahmed.maher at connectps.com<mailto:ahmed.maher at connectps.com>>
 wrote:

Dears,
I have many companies served by 1 CUPAC, and each company has a DID Number and I want to have the “Company Name” appears to operator Console?

Any ideas

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