[cisco-voip] "Fast Dial" functionality in ccmuser/ucmuser on 9.0/9.1 missing?

[Wes Sisk]

CSCuf57054    User Options Guide for 9.x incorrectly states fastdials can be created 


<B>Symptom:</B>

The Cisco Unified CM User Options Guide for 9.x incorrectly states that fast dials can be configured.  See the following on page 13.


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/useroptions/9_1_1/CUCM_BK_CEDBC3CB_00_cucm-user-options-guide-91.pdf


It says the following:

"In addition, you can configure fast dial and speed dial information."

This is incorrect.  Fast Dials can no longer be configured via the User Options page.  This feature was removed when the new UI, UCMUser, was released in CUCM 9.x.  The doc should be changed to say:

"In addition, you can configure speed dial information."

<B>Conditions:</B>

CUCM 9.x and higher.

<B>Workaround:</B>

NA

Regards,
Wes

On Mar 28, 2013, at 12:27 PM, JP Senior <SeniorJ at bennettjones.com> wrote:

Hello,
We've noticed in QA testing that the upgrades to the call manager user interface (renamed from ccmuser to ucmuser) no longer allow an end user to modify their Fast Dial settings.
The service is still available for configuration on the desk phones themselves.
 
Is Cisco discontinuing "Fast Dial" functionality, or is there another way to locate and reconfigure this feature?
 
Thanks in advance!
 
-JP Senior
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