[cisco-voip] CUCM on 3rd party hardware (CPU question)

Matthew Loraditch MLoraditch at heliontechnologies.com
Thu Mar 28 16:49:56 EDT 2013


Those specs are carved in proverbial stone. You can see in the not supported column your scenario is specifically denied. While I believe you are right about actual performance, the test teams only have so many resources and there have to be some rules. I think it's pretty fair as is right now, they only thing they really care about any more is the CPU you can build a white box at this point if you want. You still need enough RAM and such but no requirements as to brand, speed, etc.

You can certainly talk to your AM and SE and provide the feedback, but I'm 99% sure there is no such thing as a dispensation. Why don't you just get new CPUs if everything else is ok with your servers?


Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA

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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Madziarczyk, Jonathan
Sent: Thursday, March 28, 2013 4:28 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CUCM on 3rd party hardware (CPU question)

So I'm trying to figure this one out.  Maybe some Cisco gurus can chime in?

I started by going off of this document: http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware#Processors_.2F_CPUs
My brand new Dells have Intel Xeon E5-2660s in them which qualifies, but they're running at 2.2GHz instead of the requested 2.5GHz.

However when I look at this: http://docwiki.cisco.com/wiki/OVA_Template_Details_for_Unified_CM_Release_9.0
I see that both the 1000 and 2500 user servers are based off of the E5500 series chips which is significantly slower than my processors, as based on the following: http://ark.intel.com/compare/37104,37096,64584

Technically, the 1000user server model doesn't even qualify as a valid hardware config based off of the first docuwiki link, and both models are using 4yr old CPUs while I'm trying to use a <1yr old cpu that's 2 generations ahead of Cisco's recommendations (2x threads, 2x cache, 2x bus speed, 2x memory bandwidth, more memory channels, faster Max Turbo Freq, etc).  And secondly the reservation is only for 800MHz, which means if there's any contention, having a 2.5GHz chip means nothing, right?

I get that Cisco is trying to pad their stats to eliminate any sort of a hardware issue, but from my perspective using a brand new server I already own vs. spending another $8k.  Especially, when I believe existing will run even better than the OVA requirements.

Obviously I want to be TAC supported on the software, do I need to ask for special dispensation to run on existing hardware (would that even have a chance)?

Thoughts?
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