[cisco-voip] Call Monitoring on Regular CUCM Phones

[Stephen Welsh]

Hi ASK,

Yes, have a look at our product PhoneView, one of it's great features we call 'Remote Audio' is the ability to monitor any call (using Silent Monitor), you can listen on the PC, or choose an IP Phone (or IP Communicator) to monitor from. I recommend you watch the following video demo of the feature:

http://www.youtube.com/watch?v=LL12RWFuNXM

It's a PC application (no server required), it uses a unique dynamic CTI mechanism that means it works immediately with any UCM Version (all the way up to 9.1 and beyond) without having to update drivers etc.

We just released the latest update to PhoneView version 3, download and have a look:
http://support.unifiedfx.com/forums/21962633-Release-announcements

The great news it's free to use for up to 50 phones, if you have more than that you can request a trial license here:
http://www.unifiedfx.com/phoneview/trial

Happy to host a WebEx session to take you thorough it ;)

Thanks

Stephen Welsh
CTO
http://www.unifiedfx.com

[cid:CBBF0493-235C-43D2-A874-9FB3D95AF598 at b2.unifiedfx.com]

On 10 May 2013, at 13:44, AbdusSaboor Khan <saboor.khan at gmail.com<mailto:saboor.khan at gmail.com>>
 wrote:

Hi,

Can any one tell that we can do call monitoring (Silent) on Cisco regular Phone without installing any call center stuff, is there is any third party tool comes and do that .

I really appreciate if someone reply me quick,

Regards,

ASK
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