[cisco-voip] JFW Phone Number Masks

[kaz.cheng@gmail.com]

Hey Dan,

I'm a tad confused on your follow up question.

Could you elaborate on what the issue is??

I have a feeling what you are after is not possible but what you could do is maybe do multiple phone masks so that it can also match internal 5 digit numbers as well?? Only thing is that it'll probably show as the full number rather than the internal number in the missed call list. 

Another option which will require rearchitecture would be to have full E164 in your AD, then use a calling party transform mask on incoming calls to transform to E164. Then have translation patterns to keep internal numbers as 5 digits. I think this is the preferred method normally when building a new system.  But obviously a big ask for existing setups.


Although if I've read your question incorrectly I could be on a completely incorrect tangent :D

Karen


----- Reply message -----
From: "Daniel" <dan.voip at danofive.id.au>
To: "kaz.cheng at gmail.com" <kaz.cheng at gmail.com>
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: [cisco-voip] JFW Phone Number Masks
Date: Mon, May 13, 2013 3:43 PM
thanks Karen that worked a treat . 


Now
when a call comes into J4W the prefix of 0 is gone and it matches homePhone, mobile,
or otherTelephone in LDAP as the secondary lookup and works great if the number is
in AD it replaces the number with the name.

 

BUT
because we substitute telephoneNumber for ipPhone when the call comes in and
the primary search is done it searches ipPhone instead of telephone number. 
Anyone know a way to keep the substitution but search telephoneNumber? We want the substitution so that internal users on Jabber are forced to dial internal numbers for internal users.  But we want to be able to search telephoneNumber for contact resolution.




On Mon, May 13, 2013 at 2:23 PM, kaz.cheng at gmail.com <kaz.cheng at gmail.com> wrote:

Or I think in the jabber-config.xml I think you can put in phone masks for directory search.


Karen

----- Reply message -----
From: "kaz.cheng at gmail.com" <kaz.cheng at gmail.com>

To: "Daniel" <dan.voip at danofive.id.au>, "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>

Subject: [cisco-voip] JFW Phone Number Masks
Date: Mon, May 13, 2013 2:03 PM


Hey Dan,


What about using Directory Lookup Rules on CUCM?

Regards
Karen



----- Reply message -----
From: "Daniel" <dan.voip at danofive.id.au>

To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: [cisco-voip] JFW Phone Number Masks

Date: Mon, May 13, 2013 1:50 PM




Hi All,



I’ve got a question on how the phone mask
options in JFW works.
How I read it is. If a caller calls in on a
number 0732121234 that number is searched for within LDAP to resolve
to a contact name and displayed in Jabber?

In our environment we have a 0 prefixed to the
number on the inbound so that users can dial back that user from their phones
history.

Is there a way to use the phone number mask to
match with the prefix of 00732121234 so I could change it to (07) 3212 1234 to match our LDAP directory?  

 

 Thanks, 



Dan
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