[cisco-voip] RTMT alert: Call Manager B-Channel OOS

[Matthew DeSantos]

Hello Community,

I've been receiving several RTMT alerts stating the B-Channel is out of service. Each time I log into the call manager all channels are up and active. I don't have a lot of voip experience so I'm hoping someone can shed some light on troubleshooting these alerts? If this is something that is not impacting, how can I disable this alert?

%UC_CALLMANAGER-2-BChannelOOS: %[DeviceName=S0/SU0/DS1
[ChannelId=2][ChannelKey=S0/SU0/DS1-0@][Reason=0]

This is being triggered from the call manager subscriber, not the publisher.
The subscriber is running version 8.6.2.22900-9 and the gateway is a Cisco 2821 running IOS 12.4(24)T3, protocol MGCP

When I log into the Cisco 2821 all the voice ports are showing idle-dormant. The T1 doesn't show any errors either.

I'm trying to determine if this alert is impacting calls or is this a false alarm? If anyone has any input/suggestions I would appreciate it

TIA
-md






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