[cisco-voip] 7945 phone has wrong time and can't verify config

[Stephen Welsh]

I’ve seen problems with some IP Phones validating the XML Config file, have a look at this post and see if it related to your issue:

https://supportforums.cisco.com/thread/2219039

Thanks

Stephen

On 5 Nov 2013, at 18:02, Erick <erickbee at gmail.com<mailto:erickbee at gmail.com>> wrote:

Trust list updated
Error Verifying Config -- only error


Sent from my iPhone

On Nov 5, 2013, at 11:45 AM, Stephen Welsh <stephen.welsh at unifiedfx.com<mailto:stephen.welsh at unifiedfx.com>> wrote:

What about the Status Messages log form the phones web server, any ITL related messages in there?

Stephen

On 5 Nov 2013, at 17:42, Erick B. <erickbee at gmail.com<mailto:erickbee at gmail.com>> wrote:

Anyone have any ideas on this? I've become pretty good at figuring out SBD issues but this one is throwing me for a loop.

I've followed the SBD document and verified the ITL values and regenerated TVS, TFTP, Tomcat and restarted those services but can't get the 7945 to verify the config file.

The phone has ITL value of 8d50d44a707119a37dc5f66bd7149041 and the publisher server where TFTP is running also has same ITL value (show itl) command.

The subscriber server has a different ITL value.

The phones use the primary/publisher server for TFTP.
CUCM version is 8.6.2a SU2.  The trust lists, etc have been deleted from phones and factory reset also.


Thanks, Erick
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