[cisco-voip] CUCM Upgrade from 8.6.2 to 8.6.2a su3 -- Advice Request

[Rob Pucci]

Thanks for the quick reply and the dance is something I am familiar with...
 It funny how if something worked last time, whatever it is, it becomes a
requirement for the next upgrade.  Thank goodness there isn't a camera in
my cube, because my "It Worked!" dance is quite the sight to see.

With the phone upgrades, is that process automatic or do the phones have to
be restarted to kick off the upgrade?  Also, thanks for the CCX link.  I
will watch for that.

-Rob


On Tue, Nov 12, 2013 at 8:19 AM, Chris Ward (chrward) <chrward at cisco.com>wrote:

>  You forgot the upgrade dance and holding your breath!
>
>
>
> As a Cisco employee, I have total faith in this upgrade process. J But
> seriously, you have the steps correct. And be patient on the reboots. After
> upgrades, the first reboot takes longer than others, so just bear with it.
> If you think its hung, just wait longer.
>
>
>
> You will need to either allow for phone upgrades (phone may be down during
> upgrades depending on the model), or you can do them ahead of time with a
> Device Package. Another thing to add. On your CCX application, the JTAPI
> version will *may* change in CUCM after the switch version is completed.
>
>
>
> CCX will need to be updated:
>
> http://docwiki.cisco.com/wiki/JTAPI_Client_and_data_resynchronization
>
>
>
> +Chris
>
> TME - Unity Connection and MediaSense
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Rob Pucci
> *Sent:* Tuesday, November 12, 2013 11:04 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] CUCM Upgrade from 8.6.2 to 8.6.2a su3 -- Advice
> Request
>
>
>
> I am doing my first CUCM upgrade (from version 8.6.2 to 8.6.2a su3) and I
> wanted a sanity check on my planned process:
>
>    1. Verify latest backups were successful via Disaster Recovery System
>    / Backup / History
>    2. Insert DVD into Publisher
>    3. Login to CUC OS Administration
>    4. Navigate to Software/Upgrades/Install Upgrade
>    5. Choose the DVD, enter "/" in the directory field, and click next
>    6. Select the upgrade version I am installing (8.6.2a su3)
>    7. Choose "Do not switch to new version after upgrade"
>    8. Click Finish once the install is completed
>
>  At that point I will accomplish the same upgrade steps on the
> Subscriber, again selecting "Do not switch to new version after the
> upgrade".  Once that system is completed I will use Settings / Version /
> Switch Version on the Publisher.  From what I read it takes around 15
> minutes for the system to stabilize.  Once all of the services are back
> online on the Publisher I will choose Settings / Version / Switch Version
> on the Subscriber.
>
>
>
> After the Subscriber comes back online I will:
>
>
>
>    1. Verify database replication using Cisco Unified Reporting / Unified
>    CM Database Status Report
>    2. Check to make sure all of my phones, media resources, gateways, CTI
>    devices, and SIP trunks are registered and online
>    3. Make test calls to voicemail, a CCX application, extension to
>    extension, and extension to external to make sure everything is working.
>
>  Do you see anything that I am missing and of course thanks for any
> advice!
>
>
>
> -Rob
>
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