[cisco-voip] CUCM 9.x ELM and Owner ID

Thu Oct 10 01:00:51 EDT 2013

Yeah I've actually done this and poor ELM is confused now, but happily "compliant"
But I still don't think it's great, it kind of kills the usefulness of ELM

I think ELM needs to be a bit smarter in how it calculates and reconciles licensing
I think it should be primarily looking at users with device profiles and devices associated and working out lic that way (they would be active UC users)

Cheers,

Tim

On 10 Oct 2013, at 3:06 pm, "Nate VanMaren" <VanMarenNP at ldschurch.org<mailto:VanMarenNP at ldschurch.org>> wrote:

Remember a CUWL Standard user gets 10 devices per license.  So you could just assign all of your phones to one user that would end up with N/10 CUWL standard licenses.  That would easy to maintain, and probably less expensive than public space + user profile…

I haven’t migrated any CUWL PRO to 9.x yet, so I am not sure what their device entitlement really is.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Smith
Sent: Wednesday, October 09, 2013 5:30 PM
To: Ryan Ratliff (rratliff)
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUCM 9.x ELM and Owner ID

Thanks mate,

I’m ok with the structure (well I think it still needs work – so hopefully product team will continue to improve it)

In these scenario’s it’s usually 99% of the phones actually get logged into by 1 user (so they really do have a user and are not really public space) – it’s just as the admins use EM, they don’t keep track and update the physical devices to reflect this (as you’d expect – most people use EM as a deployment / roll out tool (instead of TAPS) these days so they don’t need to worry about linking physical phones to people)

There were also some good threads on the partner communities about this.

I’m more interested now in working around what is there. I have a few ideas.

-          I have a bulk login script, which logs people in, at the same time I could put in an AXL update to update owner ID as I go. (There is still on-going maintenance issue though)

-          A proxy type login service (new front end for EM, could also take care of this)

-          Or one of the PC based login systems (it could also do the AXL update)

-          Also, just trying out assigning phones to single user.

I’ll do some more investigation!

Thanks for your comments so far!

Cheers,

Tim

From: Ryan Ratliff (rratliff) [mailto:rratliff at cisco.com]
Sent: Thursday, 10 October 2013 4:25 AM
To: Tim Smith
Cc: Joe Martini (joemar2); cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUCM 9.x ELM and Owner ID
Importance: High

I agree, and unfortunately our current licensing model is structured such that the public space phones consume a license just as they would if they were the only phone associated to a user with no additional features.

-Ryan

On Oct 9, 2013, at 2:53 AM, Tim Smith <tim.smith at enject.com.au<mailto:tim.smith at enject.com.au>> wrote:

Thanks Ryan,

Sorry to keep banging on about this, but I'm still a bit confused.

I definitely don't want to get more licensing than we are entitled to.

I think from CUCM point of view, and based on below.
Phones without owners are essentially considered public space.

Phones with owners associated, would get attributed in the right place, i.e. CUWL standard, pro etc.

In extension mobility environments, usually none of our phones have owners associated.
So when we go to add CSF's for Jabber for instance, we come unstuck.

Cheers,

Tim

________________________________
From: Ryan Ratliff (rratliff) <rratliff at cisco.com<mailto:rratliff at cisco.com>>
Sent: Wednesday, 9 October 2013 1:41 AM
To: Tim Smith
Cc: Joe Martini (joemar2); cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUCM 9.x ELM and Owner ID

I recommend when looking at the User Count Tool or whatever tool you are using to do your license migration (before the upgrade) you should count your public space phones as a separate user that will require a license.

I understand Licensing is being very generous for current migrations however I would pay careful attention to what you ask for and what you get as compared to what you currently pay for so there are no big surprises at your next renewal.

-Ryan

On Oct 8, 2013, at 10:25 AM, Tim Smith <tim.smith at enject.com.au<mailto:tim.smith at enject.com.au>>
 wrote:

Thanks Ryan

Does that mean we should ask licensing for a public space lic per em phone?

We don't actually need to buy more licenses right?

Cheers,

Tim

On 9 Oct 2013, at 1:09 am, "Ryan Ratliff (rratliff)" <rratliff at cisco.com<mailto:rratliff at cisco.com>> wrote:
As soon as you add SNR or a soft client to those users you have to double up on licenses to account for the public space phones.

Today that is the solution and when doing your DLU to ELM conversion you need to plan accordingly.

-Ryan

On Oct 7, 2013, at 7:33 PM, Tim Smith <tim.smith at enject.com.au<mailto:tim.smith at enject.com.au>> wrote:

Thanks Joe,

I have seen that one before, I’m not sure that is the same issue.

This is in regard to the physical phones not been allocated to a user. (i.e. assigning phones owner ID’s)

This seems to cause a double up for me when I create CSF profiles.

Cheers,

Tim

From: Joe Martini [mailto:joemar2 at cisco.com<http://cisco.com/>]
Sent: Tuesday, 8 October 2013 10:08 AM
To: Tim Smith
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUCM 9.x ELM and Owner ID

Versions of CUCM that contain the fix for CSCue14471 no longer have this issue.
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCue14471

Joe

On Oct 7, 2013, at 6:00 PM, Tim Smith <tim.smith at enject.com.au<mailto:tim.smith at enject.com.au>> wrote:

Hi guys,

I’ve seen some discussion on this already
http://www.gossamer-threads.com/lists/cisco/voip/172472?search_string=owner%20cuwl;#172472

Most clients do not assign owner ID as they use extension mobility.
(I will admit it is true that a lot of mobility users actually stay logged into the same phone and we could technically assign them as the owner)

Either way, I keep ending up with my licensing in ELM being out of balance due to having phones and CSF’s.

The TAC answer to me was that I should assign an owner ID.

Am I missing something here? Is there another solution?

Cheers,

Tim.
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