[cisco-voip] able to change background on 7945 when I shouldnt be able to

Joe Martini joemar2 at cisco.com
Wed Oct 16 09:30:25 EDT 2013


Tim,

Here's the cause, http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCug76066.

CSCug76066  - Unable to disable "End User Access to Phone Background Image Setting"

On 9.2(3) firmware you can successfully block changing the background image, but on 9.3(1) this does not work.  It is fixed in 9.3(1)ES14.

Joe

On Oct 15, 2013, at 8:48 PM, Tim Frazee <tfrazee at gmail.com> wrote:

UCM 8.6(2a)SU2
SCCP 7945 running 9.3(1)sr2 or 9.3(1)sr1

I have the common phone profile option "Enable End User Access to Phone Background Image Setting" unchecked. With this option, I should not be able be to set the background image. The option should be greyed out on the phone menu.

This wasn't an issue with 9.2(3) with 7945s but with the later versions of the hardware require 9.3(1)sr1 or better.

Any other folks having this issue?
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