[cisco-voip] cisco-voip SIP 500 error on cube

Sun Sep 1 12:31:20 EDT 2013

Have your vendor check that you are sending ANI if you are sending no caller ID your vendor will reject the call. Also check and see if your vendor is looking for 1+10 digits you may be sending 4 or 7 digits 

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On Sep 1, 2013, at 12:00 PM, cisco-voip-request at puck.nether.net wrote:

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> Today's Topics:
> 
>   1. SIP 500 Error on CUBE and CUCMBE (Kenneth Hayes)
>   2. Re: SIP 500 Error on CUBE and CUCMBE (Divin John (dijohn))
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Sun, 1 Sep 2013 10:56:33 -0400
> From: Kenneth Hayes <kennethwhayes at gmail.com>
> To: Cisco VoIPoE List <cisco-voip at puck.nether.net>
> Subject: [cisco-voip] SIP 500 Error on CUBE and CUCMBE
> Message-ID:
>    <CAKBLUbB7wRP5UFdEM6Q7HeCt7katxTcFnDAoCHEC=o3AhZfSdA at mail.gmail.com>
> Content-Type: text/plain; charset=ISO-8859-1
> 
> I posted this on the Cisco forums but I wanted to reach out to you
> guys here as well.
> 
> So Inbound calls works fine with no issues, however outbound I'm
> getting a busy signal when I dial out to the PSTN, not your typical
> CSS fast busy but busy like someone who does not have call waiting.
> Here are the debugs below.
> 
> 
> 
> 
> *Sep  1 15:33:16.855: //10/38360D000000/SIP/Msg/ccsipDisplayMsg:
> 
> Sent:
> 
> SIP/2.0 500 Internal Server Error
> 
> Via: SIP/2.0/UDP 192.168.1.8:5060;branch=z9hG4bK12d271b8c5e
> 
> From: "user - 1000"
> <sip:2089013875 at 192.168.1.8>;tag=645~82127680-9903-4752-ad60-3545686b7a7f-25789895
> 
> To: <sip:+17705000140 at 192.168.1.3>;tag=1DD304-1CA2
> 
> Date: Sun, 01 Sep 2013 15:33:16 GMT
> 
> Call-ID: 38360d00-2231532b-11c-801a8c0 at 192.168.1.8
> 
> CSeq: 101 INVITE
> 
> Allow-Events: telephone-event
> 
> Server: Cisco-SIPGateway/IOS-12.x
> 
> Reason: Q.850;cause=44
> 
> Content-Length: 0
> 
> 
> 192.168.1.3= CUBE
> 
> 192.168.1.8= CUCMBE
> 
> 
> v=0
> 
> o=CiscoSystemsCCM-SIP 645 1 IN IP4 192.168.1.8
> 
> s=SIP Call
> 
> c=IN IP4 192.168.1.3
> 
> t=0 0
> 
> m=audio 19426 RTP/AVP 18 101
> 
> a=rtpmap:18 G729/8000
> 
> a=ptime:20
> 
> a=fmtp:18 annexb=no
> 
> a=rtpmap:101 telephone-event/8000
> 
> a=fmtp:101 0-15
> 
> 
> SIP trunk between CUCMBE and CUBE are MTP codec method is 711ulaw, in
> my Regions my CUBE is set to g729r8, and phones are set to 711ulaw.
> I'm not sure what's happening but it's very frustrating.
> 
> 
> Anyone can be of assistance?
> 
> 
> ------------------------------
> 
> Message: 2
> Date: Sun, 1 Sep 2013 15:18:23 +0000
> From: "Divin John (dijohn)" <dijohn at cisco.com>
> To: Kenneth Hayes <kennethwhayes at gmail.com>, Cisco VoIPoE List
>    <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] SIP 500 Error on CUBE and CUCMBE
> Message-ID:
>    <98849F4C8936094FBE1E62F8ACE59785166950D1 at xmb-aln-x10.cisco.com>
> Content-Type: text/plain; charset="us-ascii"
> 
> Could you send a complete debug on the CUBE?
> Debug ccsip messages
> Debug voip ccapi inout
> 
> Provide Calling/called numbers.
> 
> Regards,
> 
> Divin
> 
> On 01/09/13 8:26 PM, "Kenneth Hayes" <kennethwhayes at gmail.com> wrote:
> 
>> I posted this on the Cisco forums but I wanted to reach out to you
>> guys here as well.
>> 
>> So Inbound calls works fine with no issues, however outbound I'm
>> getting a busy signal when I dial out to the PSTN, not your typical
>> CSS fast busy but busy like someone who does not have call waiting.
>> Here are the debugs below.
>> 
>> 
>> 
>> 
>> *Sep  1 15:33:16.855: //10/38360D000000/SIP/Msg/ccsipDisplayMsg:
>> 
>> Sent:
>> 
>> SIP/2.0 500 Internal Server Error
>> 
>> Via: SIP/2.0/UDP 192.168.1.8:5060;branch=z9hG4bK12d271b8c5e
>> 
>> From: "user - 1000"
>> <sip:2089013875 at 192.168.1.8>;tag=645~82127680-9903-4752-ad60-3545686b7a7f-
>> 25789895
>> 
>> To: <sip:+17705000140 at 192.168.1.3>;tag=1DD304-1CA2
>> 
>> Date: Sun, 01 Sep 2013 15:33:16 GMT
>> 
>> Call-ID: 38360d00-2231532b-11c-801a8c0 at 192.168.1.8
>> 
>> CSeq: 101 INVITE
>> 
>> Allow-Events: telephone-event
>> 
>> Server: Cisco-SIPGateway/IOS-12.x
>> 
>> Reason: Q.850;cause=44
>> 
>> Content-Length: 0
>> 
>> 
>> 192.168.1.3= CUBE
>> 
>> 192.168.1.8= CUCMBE
>> 
>> 
>> v=0
>> 
>> o=CiscoSystemsCCM-SIP 645 1 IN IP4 192.168.1.8
>> 
>> s=SIP Call
>> 
>> c=IN IP4 192.168.1.3
>> 
>> t=0 0
>> 
>> m=audio 19426 RTP/AVP 18 101
>> 
>> a=rtpmap:18 G729/8000
>> 
>> a=ptime:20
>> 
>> a=fmtp:18 annexb=no
>> 
>> a=rtpmap:101 telephone-event/8000
>> 
>> a=fmtp:101 0-15
>> 
>> 
>> SIP trunk between CUCMBE and CUBE are MTP codec method is 711ulaw, in
>> my Regions my CUBE is set to g729r8, and phones are set to 711ulaw.
>> I'm not sure what's happening but it's very frustrating.
>> 
>> 
>> Anyone can be of assistance?
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
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