[cisco-voip] Cisco UCM heads up: CSCtq10477 Route Group Members being skipped and reporting as device down

[Daniel Pagan]

I can be wrong but based on personal experience I'd say this likely doesn't apply. Whenever I investigated this issue, RouteList would perform a lookup for RG members, find a device, and then report it as down even though the gateway was available. Basically, RouteList would never extend the call to one or more affected RG members. If you had other gateways or trunks in associated RGs, and those endpoints weren't affected, then the call should proceed just fine. From what I've seen it's pretty much a binary thing.. the call is extended to a RG member it isn't.. but I've yet to see the problem "fix itself" and produce mixed results. The RSIP you mentioned and ringing also makes me think it's likely a separate problem. I would expect no ringing and an immediate DLCX.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Wednesday, September 04, 2013 2:46 PM
To: Wes Sisk (wsisk); voip puck
Subject: Re: [cisco-voip] Cisco UCM heads up: CSCtq10477 Route Group Members being skipped and reporting as device down

I have customer with a bunch of MGCP/VG224s, they reported some issues where 9.1.1.21018-1 CCM send the SIP Invite to the PSTN then sends a MGCP/RSIP from CCM to the VG224.  The PSTN end rings but call failed. They rebooted the VG224 so I don't have any show log.  Would this bug apply?

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Sisk (wsisk)
Sent: Wednesday, September 04, 2013 2:04 PM
To: voip puck
Subject: [cisco-voip] Cisco UCM heads up: CSCtq10477 Route Group Members being skipped and reporting as device down



We're seeing many customers impacted by this issue. Consider checking your own networks and remediating if necessary.

I am investigating why it's missing from the Cisco UCM Hot Issues RSS feeds but wanted to get you guys started early.

https://tools.cisco.com/bugsearch/bug/CSCtq10477

Regards,
Wes


itevomcid
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