[cisco-voip] Cisco UCM heads up: CSCtq10477 Route Group Members being skipped and reporting as device down

[Daniel Pagan]

Not for this particular customer but ideally we would be running on all nodes. The SIP trunk affected by this had the feature disabled so it was running locally. We patched them to 8.6.2.24091-1 and haven't seen the issue since. I can provide the SR number if you'd like to review it.

From: Ryan Ratliff (rratliff) [mailto:rratliff at cisco.com]
Sent: Wednesday, September 04, 2013 4:35 PM
To: Daniel Pagan
Cc: Wes Sisk (wsisk); voip puck
Subject: Re: [cisco-voip] Cisco UCM heads up: CSCtq10477 Route Group Members being skipped and reporting as device down

Do you enable "run on all nodes" on your SIP trunks?  Looks like this is related to multi-node scenarios somy initial read makes me suspect SIP trunks that run locally may not be impacted.

-Ryan

On Sep 4, 2013, at 3:01 PM, Daniel Pagan <dpagan at fidelus.com<mailto:dpagan at fidelus.com>> wrote:

Thanks - I'd like to add that although the defect details mention only H323 and MGCP, we've confirmed (through TAC, few internal cases, and trace review) that SIP Trunk RG members are also skipped.

Hope this helps.

- Daniel

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:voip-bounces at puck.nether.net>] On Behalf Of Wes Sisk (wsisk)
Sent: Wednesday, September 04, 2013 2:04 PM
To: voip puck
Subject: [cisco-voip] Cisco UCM heads up: CSCtq10477 Route Group Members being skipped and reporting as device down

We're seeing many customers impacted by this issue. Consider checking your own networks and remediating if necessary.

I am investigating why it's missing from the Cisco UCM Hot Issues RSS feeds but wanted to get you guys started early.

https://tools.cisco.com/bugsearch/bug/CSCtq10477

Regards,
Wes
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